Software Quality Assurance Analyst

Job title
Software Quality Assurance Analyst

Reports to
Director of Quality Assurance

Job purpose

The Software Quality Assurance Analyst is responsible for developing and executing test plans and test cases to maintain quality assurance standards and measures within the IT organization. The analyst will provide support for all areas of testing including functional, regression, performance, and end-to-end acceptance testing.

This role requires an understanding of, and ability to apply, core testing concepts, including requirements analysis, test plan development, negative scenario testing, and exploratory testing. Complex scenarios may arise that require the use of analytical and problem-solving skills to design comprehensive testing strategies. The analyst will be working on a cross-functional Agile team. The ability to effectively interact and collaborate with team members to achieve common goals within target timeframes is key to success in this position.

The Analyst role is ideal for a candidate who thrives in a fast-paced environment, enjoys continuously expanding their knowledge and skill set, and appreciates working with a collaborative team. You will need to leverage your experience and judgment to plan and accomplish goals according to deadlines.

Duties and responsibilities

Primary Responsibilities

Design, execute and maintain testing deliverables including testing approaches, test cases, test scripts and test result summaries utilizing industry best practices.

Perform system and application testing to ensure proper functionality and compliance with standards.

Carryout manual backend testing to verify functionality per requirements.

Maintain accurate testing documentation including test cases, defect logging and reporting.

Work with a cross-functional team to understand requirements, create comprehensive test plans, manage planning and scheduling of testing efforts, confirm product specifications, and communicate testing progress and relevant information to stakeholders and management.

Support internal and external stakeholders with user acceptance testing and/or integration testing.

Additional Responsibilities

Promote quality assurance best practices across project team.

Support testing needs of key initiatives, or special projects, as they arise.

Work closely with QA team members and Director to identify, design, or enhance areas where testing efforts could be reduced through automation, tool creation or similar concepts.

Qualifications

Required Qualifications

Minimum 3 years of software quality assurance experience with a focus on backend database manual testing.

Hands-on experience using SQL to write and execute complex queries.

Results driven and independent worker with ability to prioritize work activities with minimal guidance and coaching.

Strong interpersonal skills across all organizational levels. Must be a team player and able to work collaboratively with, and through, others to move toward a common vision or goal.

Well-organized with the ability to manage multiple assignments simultaneously while meeting tight deadlines and quality requirements.

Exhibits a high tolerance for rapid change and the ability to adapt and manage change effectively.

Analytical orientation with creative problem-solving skills; enjoys unraveling ambiguous problems.

Preferred Qualifications

Experience testing applications developed using Microsoft .NET C , VB.NET, VB6, and SQL Server preferred.

Team Foundation Server (TFS) or Azure DevOps experience.

Understanding of SDLC (Software Development Life Cycle) and Agile methodology.

Bachelor of Science in Information Technology a plus.

Working conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical requirements

While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to operate standard office equipment; reach with hands and arms and lift up to 25 pounds.

PRO080

About ECHO Health, Inc.

ECHO is a leading innovator of healthcare payment solutions, connecting payers, healthcare providers and members in the most cost-effective and efficient manner.

Payers, employers, providers and members benefit from the association with ECHO, realizing dramatic reductions in the costs of fulfillment and customer service. This is achieved through a unique, flexible and efficient process combining consolidation of provider payments and member communications with electronic settlement. ECHO's services comply with ERISA (Employee Retirement Income Security Act), HIPAA (Health Insurance Portability and Accountability Act), CORE (Committee on Operating Rules for Information Exchange) and Taft-Hartley regulations.

Today, ECHO's unique consolidation and electronic settlement services reduce costs for healthcare payers throughout the United States, processing more than 200 million payment transactions and over $70 billion in payments annually.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.