Site Reliability Engineer

Responsibilities

Responsible for collaborating with businesspeople to have a real time understanding of business problems and expected to focus on agile methodology of development. Deliver high quality change within the deadlines.

In this role, you will be responsible for coding, testing and delivering high quality deliverables, and should be willing to learn new technologies.

To work as a support member of the horizontal mainframe support.

Understanding the large picture and provide excellent Support to Business Users on Critical Business Issues for Legal, Finance, Regulatory, and ED&S applications

To ensure our clients issues are resolved within defined SLAs (Service Level Agreements), meeting their expectations of resolution for issues raised

Leveraging the available tools within team, to ensure that system and critical incidents are correctly managed, ensuring timely resolution and as well focusing on strategic solution

Detailed analysis of new issues and documenting associated fixes, along with training other colleagues in support team.

Ability to monitor systems and resolve day to day issues of the batch stream, and report on status of streams as needed.

Provide detailed analysis of issues / governance report to senior management.

Preferred qualifications

2-3 years of Experience as a SRE resource

Good understanding on database like Sybase/SQL server/DB2

Good understanding of operating system like Linux/Unix

Good knowledge of scripting shell /Python

Basic understanding of Java,.Net,Mainframe

Ability to work shifts that start and finish later local time. (12PM -1PM 9PM - 10PM MT)

Prior production IT support experience is a plus. (note: resources with a development-only background tend to have much higher turnover rates in this role)

Strong interest in and aptitude for being trained in supporting distributed Linux/Java based applications. Prior exposure to Linux/Unix or Java is a plus, but training will be provided.

Ability to work under pressure to tight deadlines to resolve production issues. During critical processing times, turnaround on critical job balances is expected to be a maximum of 30 minutes.

Willingness to do weekend and other off-shift coverage occasionally as part of a team rotation schedule.

Ability to clearly communicate both verbally and in writing to both business and technical people.

The candidate needs to have hands on knowledge in AWS and Java dont need people manager, he/she is expected to do coding with the team

Primary Skills:

Database- Sybase/SQL server /DB2

OS- Linux/Unix

Language- Java,.

Scripting- Shell,Python

Dot NET dotNet Core, C , REST API, Microservices.