Description
Position at SBM Management SBM Management is searching for a
dynamic Site Manager to lead
the custodial / janitorial services for a site inclusive of 17 buildings and up to 40 employees across two shifts in Mesa, Arizona. The Site Manager coordinates and directs operations necessary to carry out contractual responsibilities of the company, including all planning, supervision, budgeting, vendor and supplier contact, customer relations, and other high-level managerial responsibilities.
SBM is a Minority-Owned Business Enterprise with 40 years of experience delivering janitorial and soft services in dynamic facilities. We operate across a variety of industries including high-tech, manufacturing, automotive, aviation and life sciences. Today, 12,000+ SBM employees support 1,000+ complex sites across the US, Latin America, and Asia. We partner directly with our clients and have long-standing successful relationships with integrator groups like JLL, CBRE, Cushman & Wakefield, Leadec, and more. SBM collaboratively builds partnerships focused on delivering standardization, innovation, and soft services solutions. Our process-driven, technology-forward approach helps our clients prepare their workplaces for the important work done within their buildings.
Responsibilities - Plans and develops work schedules to ensure adequate service.
- Prepares schedules for service personnel assign personnel to routes.
- Inspects and evaluates the physical condition of the establishment for program compliance, i.e., safety, quality, and service.
- Audits and maintains inventories, supplies, and equipment.
- Investigates new and promotes improved equipment and methods.
- Reviews customer requests for service to ascertain the cause for the service request, type of malfunction, and address with the manager.
- Implements organization policies and goals.
- Analyzes & facilitates budget requests to identify areas in which reductions can be made.
- Assist in promoting services performed to develop new markets, increase market share, and obtain a competitive position in the industry.
- Inspects plant and evaluates the use of space and facilities.
- Assists with plans, budgets, and schedules modifications, including cost estimates, bid sheets, and contracts.
- Ensures that the site meets budget goals on a sustaining basis.
- Assist in developing long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
- Coordinates program specifications, requirements for proposals and contracts, and associated documents.
- Compiles data for preparing estimates.
- Maintain and report on the financial part of business, such as labor hours, overhead, supplies, expenses, billing, forecasting, and any changes to these areas.
- Maintain a safe work environment for self and employees.
- Ensure compliance with local, state, and federal regulations, such as FLSA, OSHA, ADA, etc.
- Directs supervisory management engaged in support of facilities programs.
- Acts as liaison between the company, customers, clients, employees, and subcontractors.
- Maintains contract and contractor status databases.
- Reviews all correspondence concerning contractors and responds as appropriate.
- Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
- Conduct and attend meetings to communicate top-down and bottom-up consistently with customers, clients, and employees.
- Assist with human resource concerns and issues.
Qualifications - Facilities, custodial, housekeeping or janitorial experience along with strong floor/carpet project care is desired.
- Significant facilities management experience
- Bilingual (English / Spanish) is preferred.
- Able to provide exceptional customer service and manage multiple projects while adhering to strict deadlines.
- Excellent written and verbal communication skills
- Strong problem-solving skills
- Adept at using Microsoft Office Suite, including Word and Excel
Compensation: Up to 78K depending on experience.
Shift: Primarily first shift but will need to be flexible to ensure all shifts are covered and managed appropriately.
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.