Servicenow Technical Lead/Sr

Security Clearance required: Secret Do you want to make a difference? Cognosante employees are passionate about improving people's lives. With an innovative mindset and an unwavering commitment to those we serve, we partner with healthcare, civilian and defense agencies to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical challenges and create meaningful change. Whether we are helping Veterans access healthcare faster, ensuring that members of the military complete their missions safely, or helping people obtain health insurance, our work touches millions of people. Are you ready to make a difference? Come Join Our Team Are team supports the DoD implementing ServiceNow on classified networks. What is the position? We are currently seeking a strong Secret cleared Technical Lead/Sr. Developer that will lead end to end ServiceNow implementation project teams and own project delivery goals. What will I get to do? This Technical lead will leverage knowledge and experience to deliver end-to-end automated solutions which includes technical implementation of IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Also as a Technical Lead, you will be required to organize and prioritize the development teams efforts, interface with clients and management, work with client to access current state processes and tools and provide expert-level support and technical mentoring to internal and external stakeholders. What qualifications do I need? Must be a US Citizen with the ability to pass an extensive federal government e-QIP background check. Must have an active DOD Secret clearance. (NO EXCEPTIONS) 3+ years; ServiceNow Technical Lead experience
7+ years; ServiceNow development experience in HRSD, GRC/IRM, and ITBM/SPM
ServiceNow Certified System Administrator (CSA) and ServiceNow Implementation certification
Deep functional and technical knowledge of the ServiceNow configuration and implementation
Success as Lead Consultant in 5 or more end to end ServiceNow implementation projects
Knowledge of JavaScript or similar scripting language
Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and demonstrated project management skills and experience working directly with customers and clients
Experience building and coding Configuration Management Databases (CMDB)
Expert knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services
Expert knowledge of remote administration via SSH, SNMP, WMI or PowerShell
Expert knowledge of relational databases
Expert knowledge of systems and network performance and availability monitoring and analysis as well as configuration management What additional characteristics will help me thrive? ServiceNow certifications in ITSM, ITBM, ITOM, GRC, SecOps, SAM or HR
Broad experience across ServiceNow platform What We Offer Our mission is to provide comprehensive and competitive pay, benefits, services, and programs to eligible employees and their dependents that: Ensure optimal health and productivity of our employees
Support employee retention and attraction
Provide work/life balance to ensure our employees succeed inside and outside of the office Compensation $113,927.72 - $187,981.83 The pay range for this job is determined by various factors, including but not necessarily limited to location, responsibilities of the job, and alignment with market data. When determining a salary for this role, the following factors may be taken into consideration - contract-specific affordability, education, knowledge, skills, competencies and experience. The estimate displayed represents the salary range for this position and is just one component of Cognosante's total compensation package for employees. It is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee. Cognosante will not provide sponsorship for employment-based immigration benefits for this position. What We Promise Cognosante employees are inspired by our bold mission to improve lives. To achieve this mission, we put our people first. No matter wherethey're located around the nation, our innovative workplaces enable individuals to apply theirskills and experience to work toward a greater good. We foster a winning culture of solutioncreators built on innovation, collaboration, flexibility, and work-life balance.And we invest in thenext generation of diverse talent to foster an inclusive, progressive, adaptable workplacethat prioritizes advancement for all. As an affirmative action employer, we are committed to equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Your safety during your job search is important. Recruiting communications will always be sent through one of the following corporate domain emails We will never send communications through any other domain, We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Cognosante employee, please contact us at