Job Title: ServiceNow Implementation Specialist
Locations: San Francisco, CA (Onsite)
Duration: Long Term on W2
Required Skills:
Must Have:
Experience with ServiceNow client and server-side JavaScript and the ServiceNow scripted APIs using scripted Web-Services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP, WSDL, JAXWS, SSO-SAML Setup and Integration of ServiceNow with third party systems/applications.
Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies.
Experience with development and implementation of ServiceNow ITSM & ITBM core modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Project Portfolio Suites of application (PPS).
All 3 Certifications are mandatory:
ServiceNow Administrator Certification (CSA)
ServiceNow Implementation Specialist Certification (CIS)
ServiceNow Certified Application Developer
Minimum Qualifications:
Minimum of 5 years of experience in an Admin/Developer/Implementer capacity administering an enterprise-wide, multi-tier ServiceNow production environment.
Minimum of 5 years of experience with all scripted aspects of the ServiceNow system including Business Rules, Client Scripts, Script Includes, UI Actions, ACLs, Workflow Activities and Scheduled Jobs.
Minimum of 5 years of experience with extending the ServiceNow schema to custom applications - System application design and development within Service Oriented Architecture to extend the core functionality of the platform.
Minimum of 5 years of experience with ITIL Service Management and Business Management core processes (Solid/Advanced understanding of an ITIL framework and ITSM principles).
Desirable Qualifications:
Four full ServiceNow Application Development life cycle performing advanced ServiceNow configuration and development on ServiceNow Madrid or newer releases
ITIL Foundation Certification
Experience with ServiceNow ITOM and Orchestration.