Job Description:
We are seeking a talented and experienced ServiceNow Architect to join our dynamic team. As a ServiceNow Architect, you will be responsible for designing, implementing, and maintaining ServiceNow solutions to meet the needs of our clients. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient ServiceNow configurations. The ideal candidate will have a strong background in IT service management (ITSM), IT operations management (ITOM), and/or IT business management (ITBM), along with hands-on experience in ServiceNow platform development and customization.
Responsibilities:
- Design and implement ServiceNow solutions based on business requirements.
- Customize and configure ServiceNow modules to optimize performance and user experience.
- Collaborate with stakeholders to gather requirements and define solution architectures.
- Lead technical discussions and provide guidance to development teams.
- Ensure adherence to best practices and standards in ServiceNow development.
- Stay updated on ServiceNow platform upgrades and new features.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 12+ years of experience as a ServiceNow developer or architect.
- Strong proficiency in ServiceNow platform development and customization.
- Experience with ITSM, ITOM, and/or ITBM modules.
- Excellent communication and collaboration skills.
- ServiceNow certifications (e.g., Certified Implementation Specialist) preferred.
- Ability to work independently and manage multiple projects simultaneously.