Ateast 10+ years of work experience in Architecting ServiceNow applications related to GRC/IRM,Software/Hardware Asset MfilU.t Facilities Management,HR Helpdesk
Experienced in setting up quick demos of the new products/solutions and help the business wi understandi ng the business value of new solutions
In-depth experience of the of Incident Management, Problem Management,Change Management, Knowledge Management, Service Catalogs, Workflows, Integrations and Dashboard & Reporting.
Expertise with Configuration Management Database (CMDB), Integrated Risk Management
(GRC/I RM) and Software/Hardware Asset Mgnrt
Working on product/feature roadmaps and secure enterprise architecture' s approval on enabling the same.
Experience in ServiceNow integration with third party tools both inbound and outbound using Rest APl's
Certifications in more than one ServiceNow implementation would be a plus
Mandatory to have ServiceNow Certified Technical Architect
Servicenow Architect