Title: ServiceNow Architect
Location: Alpharetta, GA 3 days Hybrid Onsite
Duration: Long Term
Job Description:
- Bachelor s or Master s degree in Computer Science, Information Technology, or related field.
- ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist (CIS) certifications preferred.
- Proven experience in architecting and implementing ServiceNow solutions in enterprise environments. In-depth knowledge of ServiceNow platform capabilities, including ITSM, ITOM, ITBM, Service Portal, and ServiceNow IntegrationHub.
- Strong understanding of IT service management processes, ITIL framework, and industry best practices. Proficiency in JavaScript, XML, HTML, CSS, and other web technologies used in ServiceNow development.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
Preferred Qualifications:
- ServiceNow Certified Application Developer (CAD) certification.
- Experience with ServiceNow Performance Analytics and Reporting capabilities.
- Knowledge of ServiceNow Service Graph and CMDB data modeling.
- Familiarity with Agile development methodologies and DevOps practices.
- Experience with ServiceNow platform upgrades, patching, and migration strategies.