Duties and Responsibilities:- Visit customer locations on a regular schedule and perform planned and unplanned in-home window or sash replacements and repairs.
- Check window/sash installations to ensure proper operation, cleanliness, and customer satisfaction
- Manage all on site installation, repair, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Document processes
- Operate vehicle in a safely manner and use field automation systems
- Must be able to travel over night
- Follow all company's filed procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
Requirements
Education and Training Requirements:- High school diploma or equivalent preferred but not required
- Must have a valid driver's license and a clean driving history.
Experience Requirements:- Minimum of one (1) year experience in window & door manufacturing or related field preferred but no required.
Special Skills Required:- Possesses the ability to understand and communicate clearly.
- Demonstrates a high degree of attention to detail
- Possesses a high degree of organizational skill and has the ability to plan and coordinate.
Physical Demands:- Must be able to lift 60 pounds
- Must be able to stand for long periods
Salary Description
$22 - $25 per hour depending on Experience