Description: A Security Service Technician is a trouble shooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location.
As a Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems.
Required - High School Diploma or equivalent.
- Minimum 5 years' experience installing and inspecting/repairing Client Integrated Security or comparable product line.
- Experience with Card Access/CCTV/IP cameras
- Excellent communication skills.
- Electrical/Electronic background.
- Valid driver's license.
- Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding he/she from receiving the vaccine.
Preferred - Fire alarm experience preferred.
- Some college preferred.
- NICET II or greater preferred.
- US Marshall's certification preferred.