Service Desk Technician

Job :

Job Description:
Service Desk Technician
Location: Scott AFB, Illinois, IN
Please email w/ an updated resume and certification to apply

Target start date: ASAP

Required working hours: Shift work 24/7

Must have skills/experience/certs and/or technologies:
Associates degree in Information Technology Computer Science or equivalent 2 - 3 Years of relevant experience
Certifications desired: A+, Network+, or CompTIA Security+ CE etc. DoD 8570 Certified
Qualifications and experience
Experience using Remedy and SolarWinds.
2 years of experience supporting end-users of networked computers (laptops/desktops)
Strong interpersonal and organizational skills while working within a team environment
Strong troubleshooting and problem-solving skills
Knowledge of Active Directory
Minimum of 3 years of progressive experience in a call center/service desk environment
Microsoft Word, Excel, PowerPoint, and Outlook, Adobe CC
Must have a DoD Secret Clearance

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Service Desk Technician - Scott AFB