Service Desk Technical Lead

Job Description

TA Services is looking for a Service Desk Technical Lead, this role will be responsible for overseeing and managing the daily operations of the service desk team. Duties include ensuring the smooth functioning of the service/help desk, providing high-quality technical support to end-users, and maintaining a positive customer service experience. You will lead a team of service desk analysts and collaborate with other IT departments to deliver efficient and effective IT services to the organization.