Service Delivery Specialist

Boulder, Colorado

Artech LLC
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Title: IT Support Specialist
Location: Boulder, CO
Duration: 12+ months

Job Description:
  • Support the IT and Telecommunications Infrastructure for the specified Area/sites ensuring the utilization of Hardware, Software and Communication Systems are consistent with the Global IT strategy.
  • Onsite support, working closely with centrally provided IT services including design, operations, and service desk to meet the agreed service levels.
  • Maintain the relationship between IT and the Business to become a recognized and valued partner for the delivery of IT Services.


Education:
  • College/University degree in a related field or experience may be considered in lieu of formal education

Experience:
  • Minimum of 5 years experience within IT Helpdesk environment
  • Previous experience in supporting clients, servers, communication equipment (preferably Cisco)

Skills/Knowhow:
  • Uses basic understanding of the IT Field:
  • Client ESXi / VCenter knowledge
  • Windows Server
  • Cisco networking knowledge
  • CITRIX; MS Remote Access
  • Independently completes diverse tasks of the job and applies and enhances knowledge and skill in:
  • Language: English
  • IP networking administration and services including DNS, DHCP
  • Security & Compliance tools (e.g. MECM, WSUS, CrowdStrike)
  • Active Directory, GPO & policy design and support
  • Performs without assistance and is recognized as a specialist for:
  • Client Windows Operating Systems 7 - 10

Kamran Beg

Date Posted: 03 June 2024
Job Expired - Click here to search for similar jobs