Service Advisor / Trailer Tech Lead

Do you have experience working on RV'S or trailers Do you want to work right off of I-10 near Boerne Well, we may have the job for you.

A local trailer shop is looking for a Service Advisor/Trailer Tech Lead to work on repairs. The ideal candidate will have the ability to diagnose issues on aluminum horse trailers as well as the RV conversions that are in some of them, while delivering excellent customer service.

Responsibilities:

Perform inspection and repairs
Communicate with customers in an informed and respectful manner
Keep work area clean and safe
Maintain a set of tools acceptable for the trade
Track parts needed to complete each job
Complete repairs in a timely manner
Coordinate job workflow to ensure timely completion of tasks.
Perform quality checks on all work completed by technicians to maintain high standards.
Communicate effectively with office staff to ensure service tickets are complete and accurate.
Contact customers to inform them of any adjustments to quoted services or timelines.
Assign work orders to technicians based on their skills and availability.
Order parts needed to complete jobs and maintain inventory levels.
Write up estimates for repair work and communicate them to customers.
Possess strong customer service skills to handle inquiries, complaints, and ensure customer satisfaction.

Requirements:

Must have Valid driver's license
Ability to work independently with little to no supervision
Come to work with a good attitude
Able to learn and follow instruction
Have respect for other teammates
Produce work that meets or exceeds quality standards

Desired Experience:

AC and DC electrical systems
RV Propane Systems
RV appliance knowledge
Carpentry
Body Repair
Brake and Axle diagnosis and repair
Hydraulic slide out and Jack systems

Schedule:

Monday - Friday
8:00 AM to 5:00 PM
Occasional Saturday work may be required

Pay Rate:

Depending on experience
$25-$35 Per Hour

Location:

Boerne, TX 78006

ABOUT US:
FirstOption Workforce Solutions exists to help people build better lives and we sincerely appreciate your interest in joining our team. We provide staffing services and opportunities that make a real difference in the lives of those we serve. Our values reflect who we are as people and guide everything we do. Every member of the FirstOption Workforce Solutions Team is passionate about and committed to excellence in all we do.

Are you ready to join a team who is committed to delivering world-class services to our valued clients Do you believe that anything worth doing is worth doing right Would you thrive in a work environment that encourages and supports you in realizing your full potential Are you a hard worker, dependable, punctual and someone who does whatever is needed to get the job done FirstOption Workforce Solutions is a place where a person's talents and hard work are valued, so if you answered YES to the questions above, we would like to talk with you.

EEO STATEMENT:
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at our Company, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, sexual orientation, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.