As a Senior Technical Writer, you will be responsible for coordinating and delivering various technical documentation for SambaNova s external product documentation. This documentation team plays a vital role in customer adoption and making sure our products are clearly understood and easy to use.
The ideal candidate has a technical aptitude that enables effective interaction with Engineers, Technical Writers, Product Managers, and Sales and Customer Engineers. The candidate must have excellent communication skills and the ability to deliver high-quality technical publications for artificial intelligence.
This individual will be responsible for:
- Create and write various technical style documentation, including user guides, manuals, API reference, tutorials, and best practices, for SambaNova s various audiences
- Develop and curate technical, Sales and Customer Engineering centric content that enables sales and delivers easy-to-understand end-user documentation
- Produce high-quality documentation and examples for SambaNova products and solutions
- Study, evaluate and analyze end-user, customer, and sales feedback to update and improve documentation quality
- Manage complex documentation projects, including driving documentation project planning with engineering and product teams, with a focus on maintaining high standards for clarity, consistency, accuracy, and timeliness
- Communicate with management and project stakeholders, keeping them informed of project status, including conflicts and resolution plans
- Work as part of a cross-functional engineering, product management, customer, and business team to produce product and enablement documentation
- Cultivate a highly collaborative environment with team members, refining standards, procedures, tools, etc. to help the entire organization successfully deliver content at a consistently high standard
Required Qualifications:
- 5+ years of Technical Writing experience
- Familiarity with AI and ML concepts highly preferred
- Knowledge of deep learning frameworks, such as PyTorch
- Experience using source control and versioning platforms such as GitHub
- Experience with coding concepts and frameworks
- Strong written and verbal communication skills, with the ability to grasp complex technical concepts and articulate it to diverse audiences
- Experience using content publishing tools to write, format, manage, and publish high-quality content
- Proven ability to learn new technologies quickly
- Comfortable working in a fast-paced, ever-changing environment with shifting priorities
- Strong leadership and interpersonal skills, with the ability to inspire and influence cross-functional teams to contribute to documentation
- Self-motivated, organized, and able to work independently and make independent judgments
Annual Salary Range and Level:
The base salary for this position ranges from $130k-180k per year. This range is based on role, level, and location and reflects the salary target for new hires in the US. Individual pay within the range will depend on a number of factors, including a candidate s job-related qualifications, skills, competencies and experience, and location.