Senior Systems Engineer

Job Description:

Position Description:

Provides system production support using Cloud-based technologies SaaS solutions for Cloud providers. Coordinates work flows using Continuous Integration and Continuous

Deployment (CI/CD) pipelines and associated technologies. Scripts in PowerShell, Python, and Java. Supports application production using Docker, Cloud-computing, and Cloud services platforms Amazon Web Services (AWS) and Azure. Supports technology issues using Ping, Traceroute, DNS, routing, search, and analytics engines Splunk and ELK. Provides operational support infrastructure, Cloud enablement, platform engineering, environment management, incident, and deployment support.

Primary Responsibilities:

• Engineers, modernizes, and supports software applications to provide critical production support.
• Promotes Agile leadership behaviors to evolve and sustain innovative Agile culture.
• Coordinates technology environment stability and availability.
• Implements Information Technology Infrastructure Library (ITIL) practices, DevOps, and Site Reliability Engineering (SRE) practices and principles to best deliver software applications.
• Supports workflow design, data analysis, and requirements identification/specification for applications.
• Analyzes information to determine, recommend, and plan computer software specifications on major projects and proposing modifications and improvements based on user need.
• Develops software system testing and validation procedures, programming, and documentation.

Education and Experience:

Bachelor s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, Information Assurance, or a closely related field and three (3) years of experience as a Senior Systems Engineer (or closely related occupation) providing production and operational support for mission-critical client/server business applications within an enterprise infrastructure.

Or, alternatively, a Master s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, Information Assurance, or a closely related field and one (1) year of experience as a Senior Systems Engineer (or closely related occupation) providing production and operational support for mission-critical client/server business applications within an enterprise infrastructure.

Skills and Knowledge:

Candidate must also possess:

• Demonstrated Expertise ( DE ) providing installation and upgrade support to development teams during migration of on-premise, in-house, and vendor-based applications to AWS Cloud platforms; performing down and up scaling, using AWS services Elastic Cloud Compute (EC2) and Auto Scaling Groups; and building performance data dashboards and application performance monitors, using Splunk and Datadog.
• DE troubleshooting production incidents, using Web and desktop based client applications hosted on-premise and on public Cloud platforms; scripting and executing stored procedures or functions in Oracle and Snowflake databases; performing deployment management using Udeploy, Jenkins, and Concourse; and performing deployment management integration using HashiCorp and Vault.
• DE writing scripts to accomplish workflow automation, using Python and PowerShell; performing process automation using Ansible and Rundeck; and integrating data and process flows with on-premise API s for reporting and data management.

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at .

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to .