Senior Systems Engineer

Open to both NJ and Dallas,TX Locations.

JOB DESCRIPTION

The Sr. Systems Engineer is responsible for implementation, operation, deployment, maintenance and troubleshooting of our cloud and on prem based applications. The Sr. Systems Engineer, is responsible for maintenance and troubleshooting of live production systems in the event of outage, performance, or functionality issues. This position promotes sharing information with others in changing skill sets and thought processes. The Sr. Systems Engineer works as part of the Infrastructure and Operations Team and is primarily responsible for supporting environments from initial deployment and throughout the life of the project or application.

Windows

Azure

On-Prem

Exchange

Specific responsibilities include, but are not limited to:

Responsible for developing, implementing, and maintaining environments.

Provides technical support and direction to other teams and team members.

Interfaces with internal IT, to provide technical assistance for the implementation of various technologies within Headquarters.

Requires full knowledge of functional area and actively contributes to the overall success of the IT department.

Create and maintain documentation such as Standard Operating Procedures (SOPs) for the Infrastructure and Operations team

Create knowledge base articles that can be used by the organization in response to routine or complex incidents.

Provide diagnostic support for existing product releases.

Able to participate in multiple cross platform projects and cross functional teams to ensure the projects are successful.

General knowledge/skills:

Excellent analytical and communication skills

Ability to interface with internal customers at all levels of the organization

Good ability to Multitask

Good skills in Prioritizing

Good Analysis & Problem Solving Skills

Good Adaptability

Leadership/Supervision:

Regular supervision and oversight required

Proactively seeks guidance from other team members when needed.

Developing ability to apply feedback received to day-to-day work and strives to improve performance

Systems operations

Advanced knowledge of Virtualization technologies

Server Software

Good knowledge and execution of IT Standards, Policies and Procedures

Good knowledge of Information Security Awareness

Good knowledge of Project Implementation Methodology such as agile and waterfall.

Good knowledge of Systems, Applications, & Technologies