Senior Staff Technical Program Manager

Job Description

Team & Role

This role will be working with the business, product, and technology leaders in a new ServiceNow product area as they embark on the challenging and exciting journey to integrate their personnel, re-platform their technologies, and create compelling new value propositions.

What you get to do in this role:

Work side-by side with some of the most innovative and collaborative product and technology leaders on high-visibility initiatives

Responsible for taking company-wide, mission critical IT projects from original concept through final implementation

Ensure adherence to processes, quality standards and deliverables so that your projects are delivered with machine-like predictability

Create transparency through reports, dashboards, and status

Help manage risks, dependencies and escalate impediments

Help manage the team's releases and navigating release requirements

Use critical thinking skills to solve difficult and sometimes ambiguous problems

Drive process improvements and create documentation to promote best practices

Coordinate day to day activities required to deliver a great solution on time