Senior Specialist

Salt Lake City, Utah

L3Harris
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Job Title: Senior Specialist, Sales/Account Management - Utah Job Location: Utah, Remote Job Code: 9031 Job Schedule: 9/80 Job Description: Responsible for building strong business relationships with new and existing customers in the State of Utah markets while ensuring client satisfaction and issue resolution. Identifies areas for strategic growth and expansion with existing client base and develops a sales strategy to prospect new accounts in the assigned vertical markets. Provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability. Play an integral part in maintaining and generating sales that will turn into long-lasting relationships. Essential Responsibilities: Responsible for building strong business relationships with new and existing customers in the Utah markets while ensuring client satisfaction and issue resolution. Identifies areas for strategic growth and expansion with existing client base and develops a sales strategy to prospect new accounts in the assigned vertical markets. Ability to effectively prospect for new business with a high level of activity while maintaining and meeting existing customer needs Provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability. Play an integral part in maintaining and generating sales that will turn into long-lasting relationships. Building relationships with assigned accounts, as well as develop new accounts, team with all aspects of the customer's organization, which includes executives, engineering, business owners, contracts, and others. Skills required to build relationships across an account include creative thinking, articulating a clear vision and generating enthusiasm, to impact all business groups. Selling at the most strategic level within the account and implementing a broad sales strategy for earning customer acceptance and service implementation. Monitors and oversees all projects within portfolio of assigned accounts to ensure client satisfaction and issue resolution Expands the relationships with new and existing customers by continuously proposing solutions that meet their objectives Achieves agreed upon sales targets and outcomes within schedule on Public Safety and Professional Communications (PSPC) products, services and solutions with new and existing customers Develops and enhances client relationship with a specific focus on advancing and supporting customer relationships with assigned accounts Manages opportunities in all stages of the sales funnel to include performing cost-benefits and needs analysis of existing customers Establishes, develops and maintains positive business and customer relationships with all levels of management Assists customers and internal partners in achieving quarterly and annual business goals and objectives while ensuring successful delivery of programs in a timely manner Completes high quality, timely and accurate communications and administrative responsibilities including but not limited to: activity and expense report submission, customer management tool updates, attending meetings, forecasting and sales plan information Participates on and may lead cross-functional teams to meet business objectives Provides updates to senior sales/operations staff of any accounts concerns, financial status or other matters as applicable Requires extensive travel with periods of week-long absences Basic Qualifications: Bachelor's Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience. Preferred Qualifications: Requires around 50% travel Professional experience in the LMR, Law Enforcement, or Wireless industry Experience in selling communications equipment and services to public safety or transit agencies Proefessional experience in public safety as a manager or technical professional Experience in large capture pursuits - $10M or greater Experience in selling to SLED agencies
Date Posted: 18 March 2024
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