Senior Project Manager

Job Description

PLEASE NOTE: Candidates for this role must be able to work out of our Philadelphia, New York, or Chicago offices.

The Senior Producer leads the production of multi-channel projects of large size or complexity, and is ultimately responsible for the delivery of high quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. Career manages at least one person.

The Senior Producer leads the production of multi-channel projects of large size or complexity, and is ultimately responsible for the delivery of high quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. Career manages at least one person.

Key Responsibilities

PM Technical Skills: Proficient in project managing via a flexible approach. Well-versed in production needs; considered an expert in at least one channel (interactive/digital, print, or video) but understands other mediums well enough to be a strategic problem solver

SOWs: Prepares complex statements of work, with quick turnaround time and minimal revisions. Creates or reviews statement of work documentation; accountable for top-down and bottom-up budgets to ensure scopes accurately reflect required work effort

Client finances: Accurately calculates cost-to-complete estimates

Thought process: Regularly demonstrates critical thinking skills

Technology: Continuously learning technology and ability to quickly adapt to new technologies

Agency process: Advocate and champion of agency processes. Able to define team process, communication plan and rules of engagement and manages team adherence

Strategy

Creativity: Finds creative alternative solutions to resource and time constraints

Project Plans: Creates and manages master project plans and timelines via a cross-capability collaborative approach

Quality Control: Ensures team adherence to QC plan

Process improvement: Proactively identifies opportunities to adjust processes for efficiencies. Identifies opportunities to streamline processes and to create efficiencies and suggests alternative solutions

Trouble shoot: Solution oriented. Brings problems with potential solutions to the attention of management.

Conflict resolution: Arbitrates team conflicts and facilitates cross-capability solutions

Resource allocation: Leads resource allocation discussions on the project-level with cross-capability team

Collaboration: Keeps team informed of changes. Communicates clearly and frequently. Leads team communication plan; monitors and adjusts as needed to ensure effective and efficient communication.

Project risk: Actively mitigates risk by identifying quality, budget, and timeline impacts

Tactics and Execution

Finances: Responsible for cost management across portfolio of projects. Provides accurate and realistic cost-to-complete estimates and forecasts for assigned projects

Conflict resolution: Proactively contributes to conflict resolution across channels

Resources: Leads resource planning

Vendors: Manages 3rd party vendor engagement

Execution: Manages production of engagements from award to completion

Change process: Manages change request process, identifying and documenting changes in scope

Internal Relationships and Team Leadership: Positive influence within department. Develops strong and positive working relationships with other departments/ stakeholders

Management: Mentors and directs the activity of one or more Associates or Senior Associates

Culture: Promotes and contributes to business unit's culture and environment

On-boarding: On boards new team members to the brand/ agency process

Client Relationship

Problem solving: Confident problem solver; willing and able to have difficult conversations

Relationship: Engages with client procurement staff. Builds rapport and credibility with client peer based on trust and expert counsel

Client process: Has intimate understanding of client processes and priorities

Managing expectations: Ensures that appropriate client and internal stakeholder expectations are managed

Communication and Writing: Lead role in ensuring timely, accurate client documentation and correspondence. Presents complex data or messages in a clear, succinct, compelling manner

Ensures production deliverables meet client requirements