Senior Patient Scheduler

Senior Patient Scheduler The Imaging Support / Scheduler is accountable for scheduling various complex Imaging and Medical procedures (i.e. Interventional, Nuclear Medicine, Anesthesia, Short Stay and Admitting) by obtaining appropriate exam information, specialized equipment / resources and implant and current/historical medical information (ICD Coding, medical history, including allergies and patient demographic profile). Complexity of this position is evidenced by the use of intermediate and complex medical terminology and precise scheduling protocols to ensure compliance. The Imaging Support / Scheduler must obtain all critical information needed to correctly and efficiently schedule and process imaging exams and must be able to work in a fast- paced, close-quarters, high-call volume environment. Must have the ability to utilize multiple computer applications (HIS/RIS, scheduling software, network drives, reporting systems and/or PACS) to schedule multiple exams within multiple departments and entities (Short Stay Unit, joint ventures, etc.). Must obtain and manage all physician orders in a timely and efficient manner. The Imaging Support / Scheduler must effectively communicate with patients, Imaging Department Coordinators & staff, radiologists, medical offices and physicians. The Imaging Scheduler must provide superior customer service and service recovery, utilizing good judgment that meets and/or exceeds the expectations of patients, visitors, physicians and Providence Health & Services staff. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Hood River Memorial Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: 2 years Medical and/or clerical experience Demonstrated outstanding customer service experience Preferred Qualifications: Business or college courses Diagnostic Imaging experience Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.