Senior Operations Manager

Department Summary

At UCLA Anderson, we're proud to have an equitable, diverse and inclusive community that offers the best climate for business education. We welcome students, staff and faculty from every background and recognize that inclusion cannot just be valued; it must be practiced. Our students do not merely learn alongside one another - we cultivate communication skills (like our ECHO approach) to help them learn from one another. The result is that Anderson graduates emerge with the agility and adaptability to connect across all backgrounds, preparing them for global leadership.
Position Summary

A successful Senior Operations Manager works with a high degree of autonomy to serve as the primary operational contact for EDI activities within the Anderson community, demonstrating conscientiousness, resourcefulness, consideration of stakeholder needs, seasoned judgment, and integrity in all aspects of work. As the Senior Operations Manager will need to work effectively across a wide-ranging, dynamic, and complex scope of projects, it is essential that they be a quick and enthusiastic learner as well as an organized, open-minded, and proactive collaborator with growth mindset.

Salary & Compensation

UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

Project Management Demonstrated skill in designing, coordinating, managing, and evaluating small and large-scale complex projects, events, programs, workshops and conferences, including program implementation. (Required)

Marketing Demonstrated ability to develop and implement marketing strategies for various programs, including advertising, public relations, direct mail, email, social media, and design. (Required)

Supervision Demonstrated ability to recruit, train, motivate, supervise, direct and evaluate work performance of junior (e.g., student) leaders and volunteers. Includes directing and organizing work flow. (Required)

Self-starter with the ability to effectively anticipate stakeholder needs/problems and implement solutions with minimal supervision. (Required)

Highly efficient, exemplary organizational skills, detail-oriented, proactive, adaptable, and responsive and strong ability to demonstrate initiative. Includes skill in managing time and priorities to reliably deliver on responsibilities and commitments. (Required)

Demonstrated ability to interact and liaise effectively, diplomatically, and cooperatively across diverse stakeholders (including faculty, staff, students, alumni, donors, program participants, and community members from various socio-economic, ethnic and cultural backgrounds). (Required)

Skill in presenting to large and small audiences, and in producing all correspondence (including emails, letters, comprehensive reports, proposals and marketing materials). skill in navigating fast-paced, demanding situations while maintaining professional composure and commitment to stakeholders. (Required)

Demonstrated skill in proactively and resourcefully solving problems, seizing opportunities, and navigating ambiguous and dynamic circumstances to advance office priorities. (Required)

Demonstrated ability to work and negotiate effectively with stakeholders and vendors to appropriate determine needs, select items, manage costs, and ensure delivery of quality products and services. (Required)

Working knowledge of University policies and procedures such as accounting, travel, purchasing, facilities, mail and document services, to coordinate and expedite tasks with associated central offices. (Required)

Working knowledge of issues related to equity, diversity, and inclusion. (Required)

Special Conditions for Employment

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation.

Schedule

Hours and location of work are flexible, requiring some weekends and a minimum of 3 in-office days.
Union/Policy Covered

CX-Clerical & Allied Services
Complete Position Description