Senior Manager

Job Description

The Global Talent Management team creates the insights, strategies & practices required to unlock the full potential of our teams and talent, and ensure we have the leadership needed for the future of Visa. This role is for an emerging leader who is motivated by high visibility work that impacts how our people continuously develop and perform to high standards in order to achieve Visa's organizational strategy and ongoing success.

The Senior Manager of Performance Development will play an important role designing solutions that drive the high performance and growth at Visa. This role reports to the Senior Director of Performance Development and is an integral role on the Global Talent Management team (CoE).

With a focus on strategic thinking, collaboration, data-driven insights, and stakeholder engagement, you will ensure that our performance management, development planning, and promotions practices align seamlessly with our organizational objectives, positioning Visa with a high performing workforce and strong people leadership practice.

Using your expertise in Talent Management, you will be responsible for crafting strategies, processes, frameworks and practical tools for managers and employees to drive better performance and development conversations and outcomes. With a strong focus on manager effectiveness, you will play an important role in designing solutions to help Visa cultivate a workforce that excels in the fast-paced fintech environment.

Essential Functions:

You'll take a 'client-first approach' and enjoy working in a consultative way with key stakeholders across the People Team and business to integrate relevant talent practices and new initiatives seamlessly across the employee lifecycle.

You will be accountable for developing, leading and monitoring a variety of Visa's performance management and development processes, ensuring leaders and employees are clear on the philosophy, purpose, process, tools and expectations for our enterprise talent cycle.

Lead enhancements and implementation of targeted programs and processes (e.g. OKRs, Quarterly Conversations, stakeholder feedback, Annual Review, expanded role promotions) that will enhance the impact and growth of employees across Visa.

Partnering with People Analytics you'll define the key actions and metrics to increase accountability and measure progress. You'll also utilize storytelling techniques to present data in a compelling manner, influencing decision-making at all levels of the organization.

In partnership with the Employee Experience and Visa University team, be part of delivering a comprehensive manager effectiveness strategy, inclusive of a new "manager success survey" and development programs and ensure it is fully integrated into our Performance Management process.

Staying current on industry trends, best practices, and innovations in talent and performance technologies is what sets you aside from others. You will be expected to seek out opportunities to drive the automation of talent processes in partnership with People Systems team to create efficiencies and ensure they are executed with excellence.

Finally, your passion for continuous learning, diversity, equity, and inclusion will be evident in your leadership, communication and delivery, championing Visa's culture and growth as an organization.

Additional Information

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This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.