Senior IT Coordinator

Senior IT Coordinator (Onsite)

Our client, a non-profit organization focused on delivering excellent, equitable education to underserved children, their families, and their communities, is currently seeking an onsite Senior IT Coordinator for their Portland, OR location. Persons of color and members of other underrepresented groups are strongly encouraged to apply.

This onsite role is a 6-month contract to hire position. If you think you are a good fit, we would like to hear from you.

Core Position Responsibilities for Senior IT Coordinator:
Support Sr. IT Manager and overall functions relating programmatic areas within the organization including Training Academy, Learning Academy, Early Learning Academy, Development and Community Relations, etc.
Support function implementation and operation of ALL current and future technological systems, including hardware, software (i.e. CRMs and internal information management systems).
Keeping applications up-to-date, safe, and compliant.
Liaison between the organization and third-party technology vendors.

User Support:
First point of contact for internal help desk support.
Create and maintain thorough, equitable, and accurate support ticket notes.
Create and maintain IT knowledge base for future utilization in trouble shooting.
Work with the Manager to improve support, including turnaround time and expectations of technology support within the organization.
Coordinate and manage user access to platforms including account creation, changes, and deletion.
Serve as administrator and create user accounts for all cloud-based platforms, internal databases, equipment, and analytics.
Maintain inventory records for all technology.
Provide reports and statistical information related to helpdesk and technology use from various technology platforms.

Peripherals:
Coordinate and provide set up of all technology and audio visual (A/V) equipment for facility needs, including events / activities (special and annual).
Coordinate the drop off and pickup of devices to repair vendors and the distribution of loaner devices.
Accurately assemble computers and peripherals from components for business and classroom environments.
Provide logistical support for devices and equipment including peripherals to ensure setup, distribution, placement, and replacement needs are met.
Create and maintain IT knowledge base for future utilization in trouble shooting.
Audio & Visual Projects:
Lead support for internal and external production projects including execution of audio and video recordings for productions.
Report on common issues to IT Manager to identify areas of IT infrastructure in need of improvement.
Assist with planning and implementation of IT projects as assigned.
Coordinate and perform regular cyber security audits on all platforms to ensure sensitive data is not inadvertently stored on the platforms.
Coordinate and provide support and training in the use of computer hardware and software applications, including basic documentation.
Research computing equipment, peripherals, materials, and software applications.
Participate in continuing education regarding software and hardware, including technology training and certifications.
Support and implement web design and graphics to various online platforms.
Provide additional web maintenance.
Participate in and execute strategic planning for the entire IT department.
Act as back up to Operations Coordinator in their absence.

Required Qualifications:
Bachelor's degree or equivalent professional experience.
Minimum two years of experience working in school, nonprofit, or community setting.
One year relevant experience working with children from diverse racial and cultural backgrounds.
Proven work experience as an administrative coordinator or similar role.
Demonstrated ability to manage conflict through equitable decision-making and effective problem-solving.
High tolerance for ambiguity, changing work priorities and deadlines, and a willingness to take on responsibilities and to prioritize work on multiple projects.
Highly detail-focused and results-oriented.
Ability to communicate and interact effectively with multiple constituencies including families, parents, staff, and students.
Team-player attitude and strong customer-service orientation.
Excellent organizational, planning, and implementation skills.
Excellent written and verbal communication skills.
Highly proficient in Microsoft Excel, PowerPoint, and Word.
Demonstrated initiative, leadership, and tenacity.
Willingness to learn about and adapt to the organization's culture.
Commitment to culturally relevant practices.
Commitment to professional reflection and ongoing collaboration.
Current Food Handlers Card and CPR/First Aid Certificate required post hire (reimbursed).
Experience working with diverse populations, specifically people of color.
Passion for organization's mission.

About Motus Recruiting and Staffing, Inc:

Founded in 2006, Motus is an award-winning recruiting and staffing firm in the Pacific Northwest, specializing in professional services and technology solutions. We are a group of people who not only recognize the importance of representation, but actively fight for diversity, equity, and inclusion in the recruitment process. Our goal is to educate organizations on the importance of DEI when hiring, promoting, and supporting diverse employees. We are calling organizations to demonstrate their commitment to DEI by being intentional about who they hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

AG/BH12363

Job Types: Full-time, Contract

Pay: $28.00 per hour

Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Monday to Friday

Ability to Relocate:
Portland, OR: Relocate before starting work (Required)

Work Location: In person