Senior HVAC Technician

Phoenix, Arizona

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A Senior HVAC Technician will possess the knowledge and understanding of how to complete a wide range of HVAC tasks, which includes but is not limited to, routine maintenance & service, installation, troubleshooting & repairing HVAC systems, other miscellaneous home repairs as assigned. These tasks involve a thorough understanding of the proper installation of new HVAC system components, parts and/or equipment in order to facilitate a proper repair. These repairs will be applicable to residential, commercial and light industrial applications.

  • Quarterly Bonus. You will be eligible for a quarterly discretionary bonus of up to 5% of quarterly earnings
  • No on-call. Weekday schedule.
  • No high pressure sales quotas
  • Year-round employment
  • The company will provide a tool/equipment allowance of $50 per month
  • The company will provide a cell phone allowance of $50 per month
  • Mileage reimbursement
  • Provide OSHA training
  • Competitive hourly rate and corporate-level benefits.

What You'll Do:

  • Intermediate to advance skills in troubleshooting all heating, cooling and indoor air quality equipment.
  • Independent and self-starting on a wide range of intermediate HVAC service issues, needs and problems.
  • Detailed orientation to complete projects and assigned tasks in a timely manner.
  • Create positive experiences with customers during all customer interactions.
  • Coordinate with Service Coordinator.
  • Identify/complete any/all additional tasks required to complete the service call in a timely manner.
  • Maintain inventory on service vehicle.
  • Attend service and safety meetings.
  • Drive to multiple service locations each day.
  • Responsible for scheduling maintenance/repairs of company service vehicle. including routine maintenance, repairs, and maintaining a clean and well-organized exterior/interior.
  • Professional appearance and attitude, well-groomed and a clean uniform.
  • Assist other Service Technicians with questions and troubleshooting.
  • Cross training and assisting other company departments.
  • Complete the forms required for processing warranty parts.
  • Effectively operate basic HVAC service and hand tools.
  • Responsible for rotating on-call schedule.
  • Obtain and/or maintain NATE certification.
  • Ability to be at work on a regular and consistent basis where overtime may be required
  • Travel requirements: this position is based 100% in the field
  • Must be able to lift, push, pull 50lbs regularly; up to 75lbs occasionally; and 75+lbs with assistance
  • Excellent customer service and interpersonal skills; ability to relate to others
  • Good verbal and written communication skills
  • Strong organizational and time-management skills
  • Ability to make quick and effective decisions to resolve problems
  • Ability to maintain flexibility and creativity in a variety of situations
  • Ability to maintain confidentiality
  • Must comply with all safety regulations, including the use of a back brace, safety goggles, and gloves when appropriate
  • Maintain a positive attitude that aligns with company culture.
  • Ability to explain and present items necessary for making the appropriate and proper repairs.
  • Complete required training courses.
  • Perform other duties as assigned
You Should Have
  • High School diploma or equivalent
  • Minimum of 7 - 10 years of maintenance experience (must include minimum 3 years HVAC experience)
  • Specializes in HVAC systems maintenance, installation, and repairs
  • Possess a valid state Driver's License and auto insurance
  • Assist with training new hires via ride along and partnership with leadership
  • Must pass an MVR check to drive a company vehicle
  • Effective use of mobile devices including cellphones, tablets and credit card payment devices.
  • Current OSHA 10 Hour certification or passing OSHA 10 Hour safety course facilitated by the company during orientation.
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Date Posted: 25 May 2024
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