A Senior HVAC Technician will possess the knowledge and understanding of how to complete a wide range of HVAC tasks, which includes but is not limited to, routine maintenance & service, installation, troubleshooting & repairing HVAC systems, other miscellaneous home repairs as assigned. These tasks involve a thorough understanding of the proper installation of new HVAC system components, parts and/or equipment in order to facilitate a proper repair. These repairs will be applicable to residential, commercial and light industrial applications.
- Quarterly Bonus. You will be eligible for a quarterly discretionary bonus of up to 5% of quarterly earnings
- No on-call. Weekday schedule.
- No high pressure sales quotas
- Year-round employment
- The company will provide a tool/equipment allowance of $50 per month
- The company will provide a cell phone allowance of $50 per month
- Mileage reimbursement
- Provide OSHA training
- Competitive hourly rate and corporate-level benefits.
What You'll Do:
- Intermediate to advance skills in troubleshooting all heating, cooling and indoor air quality equipment.
- Independent and self-starting on a wide range of intermediate HVAC service issues, needs and problems.
- Detailed orientation to complete projects and assigned tasks in a timely manner.
- Create positive experiences with customers during all customer interactions.
- Coordinate with Service Coordinator.
- Identify/complete any/all additional tasks required to complete the service call in a timely manner.
- Maintain inventory on service vehicle.
- Attend service and safety meetings.
- Drive to multiple service locations each day.
- Responsible for scheduling maintenance/repairs of company service vehicle. including routine maintenance, repairs, and maintaining a clean and well-organized exterior/interior.
- Professional appearance and attitude, well-groomed and a clean uniform.
- Assist other Service Technicians with questions and troubleshooting.
- Cross training and assisting other company departments.
- Complete the forms required for processing warranty parts.
- Effectively operate basic HVAC service and hand tools.
- Responsible for rotating on-call schedule.
- Obtain and/or maintain NATE certification.
- Ability to be at work on a regular and consistent basis where overtime may be required
- Travel requirements: this position is based 100% in the field
- Must be able to lift, push, pull 50lbs regularly; up to 75lbs occasionally; and 75+lbs with assistance
- Excellent customer service and interpersonal skills; ability to relate to others
- Good verbal and written communication skills
- Strong organizational and time-management skills
- Ability to make quick and effective decisions to resolve problems
- Ability to maintain flexibility and creativity in a variety of situations
- Ability to maintain confidentiality
- Must comply with all safety regulations, including the use of a back brace, safety goggles, and gloves when appropriate
- Maintain a positive attitude that aligns with company culture.
- Ability to explain and present items necessary for making the appropriate and proper repairs.
- Complete required training courses.
- Perform other duties as assigned
You Should Have
- High School diploma or equivalent
- Minimum of 7 - 10 years of maintenance experience (must include minimum 3 years HVAC experience)
- Specializes in HVAC systems maintenance, installation, and repairs
- Possess a valid state Driver's License and auto insurance
- Assist with training new hires via ride along and partnership with leadership
- Must pass an MVR check to drive a company vehicle
- Effective use of mobile devices including cellphones, tablets and credit card payment devices.
- Current OSHA 10 Hour certification or passing OSHA 10 Hour safety course facilitated by the company during orientation.
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