Responsibilities:
- Documentation of the current Business Processes and Automation.
- Migration and implementation strategy
- Development of request for proposals
- Development of Federal plans and reports.
- Management of business analysis, quality assurance, end user training, and application implementation.
- Negotiate with customers, emphasis on business process and user interface
- Review requirements; emphasis on functionality and system qualities
- Train, mentor other Analysts.
- Mediate between Business and other Analysts.
- Conduct meetings with Business SME and document business workflow, process.
- Analyze workflow and recommend improvements.
- Document issues with process, applications, automation.
- Maintain documentation up to date and distribute to project team members.
- Gather requirements, requests, and meet with team members to discuss solutions.
- Negotiate timelines with Business and Development Teams.
- Follow up frequently with Business SME on progress.
- Address questions, act as liaison between IT and Business.
Required Skills:
- Extensive experience and knowledge of Child Welfare, Business Process Mapping, SACWIS, Data Quality, Federal regulations and State regulations.
- Experience with working with high-level internal and external agency's management.
- Experience with Lean and Agile methodologies
- Understanding of the technical and business interdependencies that will exist between the legacy system and the modernized and upgraded application
- Understanding of legacy Batch systems
- Experience in the creation of detailed business requirements and business processes to meet the requirements of the next generation CCWIS application
- Experience with Data Quality and planning and testing of automated CCWIS processes.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook)
Senior Business Process Analyst