Overview FULL TIME ONSITE LEBANON, NH
Independently performs a wide variety of accounts payables (A/P) tasks in a timely and accurate manner while serving as a resource for the A/P team. Monitors accurate processing of imaging and accounts payables transactions and troubleshoots complex vendor and payment issues. Supports the process of front-end treasury transactions, communicates proactively with vendors and other stakeholders to provide problem resolution. Provides work papers and detailed analysis for ad hoc information. Assists with month-end process and other assigned projects.
Responsibilities- Independently identifies and handles customer issues based on telephone calls, paper or electronic mail and executes effective method for resolution while ensuring accurate and timely response.
- Oversees process of entering invoices using imaging and applicable software and makes suggestions for policy and procedure improvements.
- Communicates proactively with vendors and other stakeholders to provide problem resolution. Identifies opportunities for process improvement.
- Provides support to specialists for customer inquiries concerning payables issues and documents resolution in system of record
- Updates Vendor file, including electronic payment status ensuring timely and accurate updates.
- Handles variety of weekly check runs, overseeing verification, distribution, corrections and timely mailing, as well as ensuring bank payment processes including wires, are prepared and processed according to documented procedure.
- Creates check detail register and audit report.
- Assists Supply Chain with the Match Exception report as well as other issues as they arise.
- Reviews electronic remittances with wire and electronic check copies
- Executes ACH (Automated E-Learning House) transfers, cash concentration and direct wires.
- Provides work papers for the auditors.
- Mentors A/P team members, providing support and guidance on void and reissue process and handling various bank and vendor issues.
- Cross trains with other team members to ensure adequate coverage accuracy and a consistent level of customer service is delivered by the A/P Office.
- Creates ad hoc reports using detailed research and analysis including support for procurement programs.
- Supports the process of month-end closings, such as cash flow and reconciling A/P accounts, as well as the A/P accrual list. Verifies accurate completion of month-end reports and works with Coordinator and/or Operations Specialist to address any related issues.
- Assists Analyst with the distribution of external submissions to the Mail Agent, routing individual submissions to correct queues for processing or handling.
- Performs other duties as required or assigned.
Qualifications- Associates degree with three (3) years of direct experience or the equivalent in education and experience required.
- Some credits toward Bachelor's degree preferred.
- Two (2) years A/P experience preferred.
- Facility with Microsoft Office software, including Excel and Outlook required.
- Experience utilizing imaging and ERP systems preferred.
- Experience with PeopleSoft ERP system preferred.
- Ability to work with special attention to detail and accuracy a must.
- Excellent organizational and time management skills with ability to prioritize while maintaining detail and accuracy.
- Must be able to work independently, under pressure, to meet daily deadlines in a team setting.
- Advanced verbal and written communication skills.
- Superior customer service and interpersonal skills.
- Ability to communicate respectfully and professionally with a diverse community.
- Comfortable training others and willingness to mentor.
- May require a flexible work schedule on occasion.
Required Licensure/Certifications