Senior Account Executive

Job Description

PLEASE NOTE: Candidates for this role must be able to work out of our Chicago, New York, or Philadelphia offices.

Razorfish Health is seeking a Senior Account Executive who executes flawlessly, prioritizes attention to detail, and exhibits professional and motivating behavior. The SAE will be responsible for executing the administrative and strategic tasks needed for not only the account team, but for the agency client as well.

Agency Operations

Finances: Own the daily account work on the brand including budgets and bills. Familiarity with and adherence to agency financial and operating procedures and policies. Maintains accurate, organized files

Troubleshoot: Be solution oriented. Bring problems to the attention of management

Team leadership: Have a positive influence on internal, cross-capability team

Knowledge

Solid understanding of the brand, category, and at least 2 media channels

Continuously learning technology

Adhere to and be an advocate for agency process. Identify issues and contribute to problem resolution

Strategy

Competitive positioning: Understand client positioning and strategy thoroughly; have solid competitive knowledge

Informing: Keep team informed of changes in client/competitive climate. Communicate clearly and frequently

Planning: Research on category, competitive data, and therapeutic areas.

Tactics and Execution

Contribute thoughtfully to the brand tactical planning and creative process

Work with account team to execute plan tactics

Be responsible for accurate and thorough documentation: status reports, contact report, timelines; take ownership of day-to-day tactics and executions within agency

Develop strong and positive working relationships with project management, creative, finance, and other departments

Client Relationship

Communications: Attend client meetings and provide timely follow-up (eg, contact reports). Synchronize communications between account teams, vendors, and clients

Presentations: Organize/manage and have experience in leading client presentations. Influence and diplomacy in written and verbal communications. Effective but concise communications.

Relationship: Be able to communicate directly and frequently with client autonomously. Build rapport and credibility with client peer based on trust and expert counsel. Effectively manage difficult conversations.

Work with client to execute advertising and marketing plans