We are seeking a Site Manager of Cargo Screening in the San Francisco area, contingent upon award.
The Site Manager of Cargo Screening has primary responsibility for the management of the CAS screening operation at the contract site level. This includes leadership, training, administrative functions, and the supervision of personnel performing cargo screening and other contract-specific security operations. The Site Manager fulfills customer-focused security responsibilities while adhering to Post Order requirements, client rules and procedures, and company policies that will protect and serve the cargo customers by preventing any deadly or dangerous objects from being transported onto an aircraft.
Essential Functions
- Oversight and management of the CAS screening operation at the contract site level.
- Contract and Regulatory knowledge and compliance.
- Adhering to and enforcing guidelines for compliance with TSA Screening requirements as required by the Model Security Program (MSP), All Cargo International Security Program (ACISP), Certified Cargo Screening Program (CCSP), Standard Screening Procedures for Air Cargo (SSPAC) and various airline customer requirements.
- Knowledgeable of screening protocols, including Physical Search, ETD, and X-ray screening.
- Ensure proper screening techniques are followed and utilized at the operation site and if any deficiencies are noted, develop an appropriate corrective action plan.
- Oversee and ensure that all required documentation is complete and available for regulatory inspection (TSA) and Customer Airline.
- Support continuous improvement efforts to support "The Covenant Way" culture.
- Achieve other KPI's as defined (Operations, Human Resources, etc.).
Operational Execution and Management
- Ensure the company meets all contracts' terms and conditions.
- Ensure optimum use of scheduling and staffing models to meet contract revenue and profitability goals.
- Adhere to contract budgets with performance targets.
- Meet or exceed established key performance indicators (KPIs) and ensure data accuracy and entry timeliness for CAS' Metrics Dashboard.
- Ensure all contract deliverables are submitted in a timely manner and with first-time quality.
- Assist with Labor Relation's matters and as union liaison (when applicable).
- Resolve operational issues and concerns.
- Lead for client relations to resolve service concerns.
- Establish site-based cost initiatives.
- Additional Functions as Directed
Minimum Qualifications
- Bachelor's degree from an accredited university, or equivalent professional work experience.
- Minimum 5 years Cargo Operations supervisory experience required. Management experience preferred
- Knowledge of airline and freight forwarder contracts.
- Knowledge of TSA cargo programs including, but not limited to, Certified Cargo Screening Program (CCSP), Model Security Program (MSP), All Cargo International Security Program (ACISP), Standard Screening Procedures for Air Cargo (SSPAC), and Third-Party Canine - Cargo Program (3PK9-C)
- Must be able to obtain and maintain all required Airports and Custom badges/seals
- Computer literate (Microsoft Office Suite).
- Knowledge of spreadsheet and database applications.