Salesforce Technical Architect

About Client:

The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong emphasis on employee training and development. Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological advancements.

It offers a comprehensive set of services, including:

IT Services: Application development, maintenance, and testing.

Consulting: Business consulting, IT strategy, and digital transformation.

Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency.

Enterprise Solutions: Implementation and support of enterprise-level software solutions. Digital Services: Services related to digital technologies, such as analytics, cloud, and IoT.

Salary Range: $120K-$130K/Annum

Job Description:

Owns the complete Salesforce Service Cloud Solution and Technical Architecture.

The ideal candidate has a mix of CRM processes including Architecture design and implementation experience, with an emphasis on conducting technical discussions/ workshops, and complete solution architecture definition.

Lead the team throughout the design, development, launch, and support of (url removed) solutions.

Develops visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude.

Collaborate with business and IT leaders to drive the complete technical architecture including the data flow and the integration between Salesforce and other enterprise solutions.

Offer up creative ideas to help meet the business requirements, reducing the number of customizations and increasing automation.

Architect and document solution design of Salesforce solutions.

Transition solution designs to development resources responsible for building the solutions.

Provide industry leading technical expertise with Salesforce.

Help to resolve, mitigate technical/architecture issues, and risks as they arise.

Develops detailed configuration specifications documentation for ready use by the technical team

Manages customer communications, conflicts, and negotiations related to overall architecture design.

Develop Proof of Concept for specific architecture/integration concepts.

Guides customer through solution deployment.

Team player with excellent verbal & written communication, interpersonal and presentation skills.

Proven experience with the Configuration/Administration of Salesforce Service Cloud.

Creating Technical requirements as an input to Salesforce solution design.

Provide guidance to clients on leading IT and Salesforce practices.

Assist technical leads in perform hands-on solution design, solution architecture, architecture roadmaps, prototyping, proof-of-concepts, and development tasks as required in support of current and new projects.

Capable of executing independent POCs to be transitioned to the scrum team for development.

Associate with (url removed) Certification(s) and Architecture experience responsible for the following effort

Plan and monitor technical consideration activities of the project.

Perform health check for each org and assess orgs.

Perform analysis of org configuration, customizations, and security.

Prepare Salesforce Config workbook detailing customizations and configurations or org.

About ApTask:

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:

At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

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