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Responsibilities for Sales Support Specialist- Help troubleshoot problems with customer orders, customer accounts and other related issues
- Provide the sales team with commission and sales data reports and sales guides
- Monitor sales performance through sales tracking tools and report progress to sales representatives
- Identify and keep up with sales trends
- Work with account managers to create and implement targeted sales strategies
- Keep up with new product sales launches and make sure the sales team is up to date
- Provide customer service by staying on top of pending orders and customer requests
- Identify where improvement is needed in sales practices and make suggestions for improvements
Qualifications for Sales Support Specialist- High school diploma is required but an Associate or bachelor's degree in Business, Marketing or related field is preferred
- Proficient in computer software systems including MS Office and MS Excel
- Working knowledge of customer relationship management software and data analysis
- Excellent motivational skills and works will with a team but also able to work alone
- Strong communication and interpersonal skills and dedication to customer satisfaction
- Excellent time management and organizational skills and the ability to multitask and prioritize
- Knowledge of sales practices and the most efficient customer service techniques
- Ability to interpret sales metrics and perform data entry
- Ability to pay strong attention to detail
Date Posted: 19 April 2024
Job Expired - Click here to search for similar jobs