Sales Program Manager

Job Description

The Sales Program Manager will be responsible for overseeing and facilitating program implementation between internal departments and pre-selected vendors. Responsibilities for this position include:

Work with the sales team to manage the execution of client programs and to meet pre-set deadlines

Program setup and implementation with internal applications and external vendors.

Review of client programs to ensure legal and regulatory compliance in accordance with company guidelines and policies.

Review of projects for accuracy and completeness.

Assist in developing internal processes. Preparation of program specs and training to distribute to the appropriate internal functional groups (wed development, production, vendor management, accounting, and sales)

Data collection to assist with preparation of company and departmental reports

Use Salesforce (CRM) and other company internal software to monitor company records and its outcomes and to perform daily functions.

Program performance oversight including quality assurance, error resolution, limit enforcement, fraud, and customer support

Assist in the development, implementation, and management of new products, services, and user experience.

Daily operational support and management of designated third party vendors/partners.

Other duties as assigned