Pointr is a global leader in indoor location technology. Our mission is to deliver reliable, scalable, and intuitive location experiences to connect people with and within buildings across omnichannel Web, Mobile, and Kiosk platforms. Our Deep Location platform has revolutionized the indoor positioning, smart building, and IoT markets. With several Fortune 100 clients across 27 countries and more than 5,000+ buildings already, we have promising plans for the years to come.
We have distinguished ourselves in the marketplace by growing around three core values: Ownership, Harmony, and Scale. These values are at the heart of every role, as we collectively create the future of indoor location technology.
The Role
We are looking for a hands-on Sales Operations Director who will both optimize our existing processes and drive the use of data to enhance our insights into our customers and the market at large :
- Serve as the right-hand person to Growth and Customer Success leadership on all issues and challenges impacting the success of the sales team
- Lead, manage, and evaluate the sales tools, processes, policies, and programs to ensure continuous productivity and effectiveness
- Collaborate with the VP of Finance to ensure that quote creation and approval SLAs are met
- Review non-standard deal terms, ensure compliance with internal policies, and act as the escalation point for approvals
- Identify opportunities for process automation and optimization, with a focus on scalability
- Implement and own forecasting dashboards, identifying the most important metrics for measuring success.
- Oversee the onboarding and continued training of sales personnel
- Identify and develop potential new markets and opportunities to expand sales
The ideal candidate should have:
- 5+ years of sales management experience within Saas B2B environments
- Strong analytical and problem-solving skills with a proven track record of driving sales growth
- Excellent interpersonal skills, expected to build strong and trusting relationships with both technical and commercial stakeholders.
- Startup experience or should be comfortable working in a fast-paced environment with high agility
- Deep technology experience (Engineering or Science background is a plus)
- Excellent team collaboration (you will work especially closely with Marketing Sales and Customer Success teams)
- Ability to travel as needed (>10%)
What do we offer?
- Supportive, kind (no-ego), and smart team
- Cool and comfortable office in Boston (Back Bay)
- Hybrid work (2 days being in the Boston office is required)
- International environment and inclusive culture
- Competitive base salary and attractive stock options
- Private health care (75%) and Dental
- Company-sponsored parental leave
- 18 days PTO, plus sick time + 12 holidays per year
What's your highest level of education completed?