Sales/Customer Service Representative

Overview:
We are seeking a dynamic Customer Service/Sales Representative to join our team. This role involves interacting with customers to provide information, address inquiries, and promote products or services. The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer service while driving sales.
Location: City of Industry
Pay $24-24.50
Monday to Friday
8am to 5pm

Duties:
Responsible for administering Sales Orders and providing customer service regarding products and services.
Manage and screen customer calls and visitors.
Interacts with existing and new customers to increase sales or services
Works with team members in sales.
Provides support to customers over the phone.
Organize, prioritize and distribute information and maintain files (sales, contracts, bids, facilities, finance, etc), ensuring accuracy and confidentiality.
Process order requests from Sales Representatives. This includes confirming all specifications, communicating the order to Sales Administration, and follow up on the order for accuracy.
Input all new sales agreements for Sales Representatives. To include machine transfer, preparation, attachment installation, transportation, and monthly billing.
Used sales from Sales Representative Sales Delivery Orders. Ensure that all aspects of the sale are completed to include attachment procurement, servicing, and transportation.
Arranges transportation of machines and attachments to other locations.
Ensures that all new machines and attachments are pre-delivered.
In the absence of Sales Representatives field incoming customer calls, resolve or delegate as needed.

Requirements:

High school diploma or general education degree (GED) and one to two years related experience and/or training; or equivalent combination of education and experience.

Job Type: Full-time

Pay: $22.00 - $24.50 per hour

Work setting:
In-person

Work Location: In person