JOB TITLE : Part or Full-Time Sales Associate
SUPERVISOR : Store or Area Manager
DESCRIPTION :
The sales associate operates with a client-first mindset in a teamwork-oriented space, creating a welcoming environment for all clients and providing best-in-class customer service. They deliver consistent results, utilizing the tools at their disposal to build lasting relationships and drive revenue for their store.
RESPONSIBILITIES :
Client-first focus, providing a best-in-class customer experience, whether in-store or via phone/email.
Consistent clienteling utilizing the tools provided, driving customer retention and revenue.
Properly execute all daily operational needs, communicating any rollover as needed.
Accurately ring purchases at the point of sale in a timely manner, offering pertinent information to clients as they check out.
Ensure product is displayed in accordance with visual merchandising standards.
Retain accurate product knowledge, including where to find necessary information to relay to clients, as needed.
Support manager in one-off tasks, as needed.
Provide feedback with a client-first mindset to manager, as needed.
QUALIFICATIONS :
2+ years of retail experience, preferably in home decor or interiors.
Consistently delivers outstanding customer service throughout all communication channels.
A team player who thrives in a collaborative environment.
Shows strong styling and merchandising skills with an eye for detail.
Strong internal and external communication skills, both verbal and written.
Strong problem solving skills, including the ability to troubleshoot.
Knowledge of Microsoft Office Suite and Google Drive preferred. Knowledge of Shopify POS, Netsuite, Slack, Gorgias, and Endear a plus.
Must live in the Marin area and have dependable transportation.
Ability to lift and mobilize large items, up to 50 lbs. while utilizing appropriate equipment and safety techniques.
Be able to have a flexible schedule with the ability to work weekends.
Compensation details: 20-21 Hourly Wage
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