Role: Revenue Cycle Coordinator Reports to: Finance Director FLSA Status: Exempt
Salary Range: $55,000+ based on experience
Are you enthusiastic about numbers? Do you find joy in handling claims, denials, and contracts? If you are looking for a rewarding career with a mission-driven agency that prioritizes connection, opportunity, and purpose, Vail Communities is eager to receive your application.
Who are we?
Vail is a community for adults with serious mental illness, serving as a single point of access and coordination. We have been serving the Twin Cities for over 40 years. Guided by our mission and core values we offer purpose, direction, and hope.
What do we offer?
Our employees are the best part of Vail. We are pleased to provide a collaborative work environment, a great workplace, a hybrid work model, and great perks and benefits. As our team member you will receive a comprehensive package including free and low-cost ancillary health services for you and your family, and superior work life balance in addition to our full core benefits package. We offer you balance by providing paid time off starting at 3 weeks per year, along with 13 company paid holidays, 3 personal days, and safe and sick time allowances. Additional offerings include paid training & CEU opportunities, company-issued laptop, and Employee Assistance Program to support employees and their families.
What will you do?
This role will provide support to the Director of Finance and Revenue Cycle Management, processing healthcare claims and denials, managing day-to-day functions, and handling grant and contract revenue. The coordinator will also perform billing quality assurance checks, work with senior leaders to streamline the revenue cycle, and ensure compliance with billing practices. Additionally, we are seeking an individual with a sense of humor, creative and strategic thinking skills, and the ability to effectively communicate and collaborate across the agency.
As a Vail Communities Revenue Cycle Coordinator, your essential duties would include.
Revenue Cycle - 70%
- Ensure precise and punctual billing operations, encompassing submission, reconciliation, insurance eligibility verification, authorizations, and resolving payment-related issues.
- Manage billing tasks for state and county agreements and funding.
- Submit, review, and send claims to health insurance providers electronically or manually through billing software and clearinghouses.
- Verify, post, and reconcile payments to align with contracts and grants accurately.
- Address unpaid claims, discrepancies, and denials by monitoring Accounts Receivable aging.
- Adhere to HIPAA regulations for maintaining client confidentiality and comply with Federal & State laws, payer guidelines, and internal standards during billing procedures.
- Engage in inter-agency cooperation by attending routine meetings with operational and managerial staff.
Data Management & Administrative Support - 30%
- Conduct regular data checks to identify any process issues and promptly address claim problems by generating reports that highlight claim issues.
- Follow established procedures to complete month-end billing tasks and ensure timely billing and accurate financial reporting.
- Create revenue reports for senior leadership and the finance committee, providing comprehensive information on revenue generation.
- Generate internal revenue reports for staff prior to monthly billing, ensuring transparency and clarity in financial information.
- Participate in regular meetings with different divisions to discuss billing-related matters and collaborate on finding effective solutions.
Education and Experience Requirements
- At least two years of previous billing or revenue cycle experience
- Understanding of insurance requirements and medical terminology
- Nonprofit experience strongly preferred.
- Excellent attention to detail and accuracy
- Previous experience with Sage Intacct strongly preferred.
- Excellent communications (written and verbal) skills and customer service skills.
- Firm knowledge of US GAAP.
- Strong analytical and problem-solving skills and sound judgement.
- Strong Excel skills as well as knowledge of ERP systems/reporting tools.
- Detail oriented with both the ambition and willingness to dive into the details to accomplish responsibilities and solve problems.
- Strong organizational and time management skills/ability to continually prioritize workload and respond to top priorities with a sense of urgency.
Our Commitment to Diversity, Equity & Inclusion (DEI)
Vail Communities is an Equal Opportunity/Affirmative Action employer. We embrace diversity, foster inclusion, and do our work through an equitable lens. Persons of color, women, members of the LGBTQ community, veterans, other minorities, and individuals with disabilities are strongly encouraged to apply.
In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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