Retail Sales Associate

About the Role

The Sales Associate will assist customers by explaining the features and benefits of each product and completing sales of merchandise.

Position Responsibilities

Provides superior customer service before, during and after the sale in person and over the telephone.

Responsible for maintaining and exceeding sales goals.

Responsible for completing cash control procedures, analyzing reports, identify and react to shoplifters, ensure price accuracy and protect store assets.

Assists customers, handles customer relations issues and promote a positive shopping experience.

Provides answers to customer inquiries concerning billing, returns and other general service-related issues.

Resolves service-related problems for customers.

Knowledgeable and informed regarding general resort programs and services

Reconcile daily sale receipts

Maintain outlet appearance, merchandising and display.

Perform other related duties as assigned by the Supervisor on duty

Essential Functions

Exposure to casino related environmental factors, including but not limited to, secondhand smoke, excessive noise and stress related to servicing customers in a fast paced environment

Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas

Must be able to work holidays, weekends, and flexible shifts/hours

Must be able to lift/push/pull up to 50 pounds

What's Required

Minimum of one year of sales experience in a retail environment

High school diploma or equivalent combination of training and experience preferred.

Excellent communication, organizational and mathematical skills

Ability to operate a cash register

Ability to interact with all levels of internal and external customers and personnel.

Demonstrate professional verbal, telephone and written communication skills and etiquette.

Warm, enthusiastic manner, with excellent interpersonal and customer relations skills

Benefits

Training & Development

Free Meal while on shift

Free Parking