Retail Associate

Job Description

GENERAL PURPOSE OF JOB:

Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company's Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.

ESSENTIAL DUTIES and RESPONSIBILITIES:

Guide each customer through RWSC's Ultimate Fit Experience

Provide appropriate accessory recommendation, educate customers on the benefits of each

Generate Industrial Sales Leads

Achieve and exceed daily productivity and sales goals

Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards

Maintain proficiency with product knowledge, technical, and operating standards through continuous learning

Maintain safe and healthy work environment by following organization standards and legal regulations

Provide direct support in the daily operations of the retail store

OTHER DUTIES AND RESPONSIBILITIES (following duties are required on all positions):

Obtain necessary information by maintaining knowledge of RWSC's electronic communication software

Maintain quality service by establishing, following, and enforcing organization quality system standards

Uphold Red Wing Shoe Company's core values

Willingness to perform additional duties as required

Conduct self-accordance to RWSC policies

Build collaborative relationships between you and key people with whom you'll work or interact with