Restoration Project Manager

Position: Restoration Project Manager Reports To: Operations Manager What does a Restoration Project Manager with Paul Davis do? Lead a team of hardworking individuals serving others within your community Make a difference for others that have had a disaster strike their property Take pride in completing your restoration projects on a budget with exceptional customer service Be empathetic and show a sense of urgency while communicating with our customers Why Join the Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members by providing industry training and giving Restoration Project Managers the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Restoration Project Managers are leading teams to restore properties after disasters strike (i.e., floods, fires) and will be directing the subcontractors and crews to restore the property. You are essential to coordinate teams effectively and ensure that jobs are performed profitably. Qualifications (Requirements): Desire to join a world-class team Is self-motivated Excellent prioritization and time management skills Works well in a fast-paced, dynamic environment Foster a positive attitude with team, adjusters, customers, and subcontractors Is willing to work hard and do what it takes to get the job completed Quick turnaround of completing projects without sacrificing quality Dedication to customer service Ability to lead others from diverse backgrounds Fluent in English Clean criminal background check Ability to pass a drug test Valid driver's license with a clean record Ability to work 40+ hours per week including some nights/weekends and overtime, if needed Available 24/7 during CAT Event, if needed Desire to continually learn new things Role on the Team (Job Responsibilities): Call homeowners with initial contact and get loss description as needed when Estimators are indisposed. Coordinate times and dates that work with customers and potential customers Walk through jobsite with customer to review restoration project Secure restoration contracts Complete projects in an efficient and timely manner See contracts through from start to finish while remaining profitable Collect deposits, milestone payments and final payments in timely manner Monitor the program scoring to improve customer service and turnaround times. Coordinate subcontractors tailored specific to job Approve subcontractors' invoices Manage job costs Proof and assist Estimators in all aspects of scopes and sketches Provide help to structure when possible (i.e., light carpentry, light drywall work) Get crews and customer acquainted with each other to build report Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner. Meet clients and adjusters on site to assist in issue resolution and provide professional opinion. Re-inspect job sites for quality control. Focus and dedication to providing excellent customer service. Communicate and respond to customers, adjusters, and PDR team in a timely manner Be accessible by phone and participate, as necessary, in the on-call schedule. Be a great representative of our brand. Compensation and Benefits: Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities Paid training Great culture and team dynamic Salary $75k - $85k depending on experience and certifications Bonus opportunities based on performance Position Requirements Education: Associates Degree in Construction Management or equivalency Experience: 3+ yrs. Experience (preferred) as project manager Licenses & Certifications: Valid Driver's License (At all times). IICRC Certifications, a plus Knowledge, Skills, Abilities: Speak well, politely, and appropriately. Sales abilities, outgoing personality skills and positive attitude Extensive knowledge in project management Ability to read, interpret, and communicate oral and written instructions (i.e., work orders) Ability to keep an eye out for safety on job sites Ability to plan, organize, and juggle multiple projects at once Ability to deploy and manage subcontractors Ability to adapt to changing job scope/demands Excellent Customer Service skills. Please apply if you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer. Job Type: Full-time Pay: $65,000.00 - $80,000.00 per year Benefits: Profit Sharing Paid time off Holidays Schedule: Monday to Friday Overtime Weekends Education: Associate (Preferred) Experience: Construction Experience: 3 years (Preferred) Project Management: 3 years (Preferred) Work Location: One location Labor type: Construction This Job Is Ideal for Someone Who Is: Dependable more reliable than spontaneous People-oriented enjoys interacting with people and working on group projects Adaptable/flexible enjoys doing work that requires frequent shifts in direction Detail-oriented would rather focus on the details of work than the bigger picture Achievement-oriented enjoys taking on challenges, even if they might fail Autonomous/Independent enjoys working with little direction Innovative prefers working in unconventional ways or on tasks that require creativity High stress tolerance thrives in a high-pressure environment Work Remotely: No COVID-19 Precaution(s): Sanitizing, disinfecting, or cleaning procedures in place Work Location: One location