We are currently seeking a highly motivated customer-focused individual to join our team as a Customer Service Representative. This role is a unique blend of cultivating new business opportunities, customer acquisitions and providing exceptional support to valued customers. If you have a passion for building relationships, driving growth, and delivering top-notch customer service, this is an exciting opportunity to contribute to our organization's success.
Customer Service Representative Responsibilities:
- Work with customers on a daily basis to build customer base for our clients
- Build and maintain strong relationships with existing clients, providing personalized support and acting as their primary point of contact.
- Be knowledgeable in products and services offered by our clients
- Understand customers' needs and tailor solutions to meet their requirements.
- Work with different teams within the company to ensure seamless delivery of products/services and customer satisfaction.
- Follow up on leads, inquiries, and sales opportunities to convert prospects into customers.
- Provide exceptional customer service, promptly addressing inquiries, troubleshooting issues, and resolving concerns.