Restaurant General Manager

Roanoke, Texas

Confidential
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Job Description Job DescriptionJob Description: The General Manager is responsible for all aspects of operations at the company, to day-to-day staff management and guests. He / She should be an ambassador for the brand and your restaurant. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. The General Manager is responsible for managing restaurant management team and ensures that the company is in full compliance with its policies, procedures and service standards. The General Manager leads in all aspects of business planning and responds to audits to ensure continual improvement is achieved. It is the job of the General Manager is properly train new employees and ensure things are running smoothly on a day to day basis.Key Responsibilities:Oversee all aspects of restaurant operations, ensuring smooth and efficient service delivery. Maintain high standards of quality, hygiene, and customer satisfaction.Lead, mentor, and motivate a diverse team of staff members, including front-of-house, back-of-house, and support staff. Foster a positive and collaborative work environment.Uphold our commitment to delivering outstanding guest experiences. Address guest feedback, resolve concerns, and continuously enhance our offerings to exceed expectations.Develop and manage budgets, monitor financial performance, and implement strategies to optimize revenue and control costs while maintaining quality.Recruit, onboard, and provide ongoing training for staff members. Conduct performance evaluations, identify skill gaps, and offer opportunities for growth.Ensure compliance with health and safety regulations, promoting a safe working environment for staff and guests.Qualifications:At least 3-5 years of proven experience in a General Manager or similar -depth knowledge of the hospitality industry, restaurant operations, and industry best practices.Proven ability to lead, inspire, and develop teams to achieve exceptional results. Strong interpersonal skills and the ability to foster a positive work culture.Proficiency in financial management, budgeting, and cost control. Demonstrated ability to drive revenue growth and profitability.A genuine passion for delivering exceptional guest experiences. Strong problem-solving skills to address guest concerns and feedback effectively.Excellent verbal and written communication skills. Ability to collaborate with diverse stakeholders, including staff, guests, suppliers, and management.Ability to thrive in a fast-paced, dynamic environment and adapt to changing circumstances and priorities.
Date Posted: 14 April 2024
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