Description:
Come with me and you'll be in a world of pure imagination.
At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams.
What we offer that sets us apart:
- Free lloyd every day (when you're working.)
- Company funded Medical Insurance and Dental Insurance
- Paid Time Off
- Maternity/Paternity Leave
- 401K, including Company contributions
- Employee discounts
- Company-provided lloyd swag
- Employee Assistance Program
- A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more.
- REAL Career Growth Opportunities.
There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be.
Requirements:
The role: Restaurant Assistant Kitchen Manager - Williamsville
We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery.
This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk.
The Assistant Kitchen Manager will:
- Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations.
- Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture.
- Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events.
- Ensure that proper security procedures are in place to protect employees, guests, and company assets.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.
- Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards.
- Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used.
- Executing opening or closing duties of the restaurant
- Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations.
- Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff.
- Oversee and assist in new hire training.
- Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience.
- Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards.
- Live and embody the lloyd Core Values.
- Supervise portion control and quantities of preparation to minimize waste.
- Bank deposits and counting tills.
- Counting and recording Credit Card tips.
- Monitor and input shrink logs into Inventory software.
- Distributing paychecks and tips.
- Ensuring all staff are following company cash handling procedures.
- Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation.
- Knowledge of employee Schedule writing as it relates to the goals of the company.
- Determine and make adjustments when necessary to food production schedules.
- Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types.
- Check the quality of raw and cooked food to ensure that health and safety standards are met.
- Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified).
- Ordering of food and other supplies needed to ensure efficient operation,
- Checking the quantity and quality of received products, making sure they reflect what was ordered.
- Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager.
- Resolve any guest complaints concerning food and beverage quality as well as service.
- Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible.
- Supervise activities of subordinate staff taking proper disciplinary action if needed.
- Provide functional expertise to assist training of all subordinate staff.
- Knowledge of who our Vendors are and what they supply.
- Covering shifts as needed depending on the needs of the business
- Preparing, packing, and cooking catering orders
- Attendance at and execution of Inventory counts
- Updating order guides monthly.
- Scheduling backup-Senior
- Recruiting and Selection- In Person Interviews- Senior
- Tortilla Production Backup
- Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary.
Must be available to work evenings and weekends.
Compensation details: 20-23 Hourly Wage
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