Residential Direct Support Professional

Title: Resource Pool-Residential Direct Support Professional Shift: Resource Pool - On Call Location: 1207 W Leland Ave 5th & 6th Floors Summary: This position provides a broad range of comprehensive supportive services related to mental health and addiction within guidelines established by the Organization and specific residential programs. This position's work will be based on motivational enhancement strategies, stages of change, reduction of behavior-related harm, and trauma-informed practices. Applies skills and experience to enhance service delivery and program enhancement. Populations served will vary by program but may include people who are homeless, adult individuals with serious mental illness, history of trauma, and/or substance use disorders. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below. Essential Duties and Responsibilities: Engages individuals, families and groups in a therapeutic relationship within which mental health and addictions services can be provided; Collaborates with the participant to work toward the goals and objectives listed in their treatment plans Maintains a strong therapeutic alliance with participants through assertive case management, advocacy and resource assistance, including but not limited to medical health needs, housing, vocational services, benefits and entitlements; Assesses and works to enhance skill-building/development with regard to activities of daily living including but not limited to grocery shopping, money management, hygiene, household resources, etc.; Provides psycho-social education and support in relation to mental health and/or substance use disorders. Assesses, identifies and responds to emergency or crisis needs of program participants; Ensures a therapeutic, safe environment for all participants and staff by utilizing de-escalation techniques and violence prevention skills. Provides individual, family, and group counseling and/or facilitation, as assigned. Provides medication monitoring and training, as assigned. Shares skills, knowledge development and experience with multi-disciplinary treatment team. Completes accurately and in a timely manner all necessary forms, case records and statistical reports in accord with program guidelines and contractual obligations. Submits such documentation to the supervisor/manager within the designated time lines. Meets productivity standards as determined by program and/or contractual requirements. Participates and contributes actively in multi-disciplinary treatment team meetings, regular supervisory and team/unit meetings, in-house and external training sessions, conferences, seminars and independent study. Develops and maintains appropriate relationships with external social service, mental health and addictions service providers. Adheres to professional standards as outlined by governmental bodies, NASW (and/or other appropriate professional associations), private funding sources, Organization plans/policies and program guidelines. Participates in periodic evaluative reviews and/or in-house and external staff training to ensure that he/she understands and continues to adhere to such standards. Initiates requests for assistance from Supervisor to address new issues or complex concepts affecting adherence to professional standards. Unit turnover and furnishing, regular cleaning of program kitchens and other community spaces, assist with any program deliveries that should arrive prior to the end of their shift, and stocking office and food supplies Prepare program meals for participants while abiding by food safety practices Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Bachelor's Degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service field and 3 years of relevant experience or equivalent combination of education and experience Bachelor's degree in any other field with 5 years of supervised clinical experience in a mental health setting or equivalent combination of education and experience Practical nurse license or a certificate of psychiatric rehabilitation from a DHS-approved program plus a high school diploma or GED and 5 years of experience in providing mental health services Recovery support specialist, family partnership professional certificate or CADC, plus 4 years of experience in providing mental health services An occupational therapy assistant licensed with at least 4 years of experience in a mental health setting; High school diploma or GED and 8 years supervised clinical experience in mental health or human services. Funder may require CADC within 2 years of hire. Additional Experience: Training in rehabilitation counseling, including vocational, work readiness and educational support may be required. Special training and certification in substance abuse treatment and/or treating clients with co-occurring mental health and substance abuse disorders may be required. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may be required to remain on Organization premises during breaks and/or meal periods and may be required to stay on Organization premises until their replacement arrives which includes having to work a double shift. May be assigned to a different residential program based on coverage needs. May be required to visit clients in their units or in institutions While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 40 pounds. Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.