Residential Counselor/Weekend Shift Supervisor

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Weekend Shift Supervisor/ Residential Counselor

Company: CareLink Community Support Services

For over 60 years, CareLink Community Support Services has been dedicated to helping people with disabilities to live in the community with dignity and independence. Our rehabilitation services and professional staff provide the support that people with serious mental illness, physical disabilities and other developmental challenges need to be active, productive members of their communities.

Location: Philadelphia, PA 19144 (Senior Supported Living, SSL Program)

Pay Rate:

• $16.00/hour when working as a Residential Counselor
• $18.00/hour when wokring as a Weekend Shift Supervisor

Job Type: Full-time/ Part-time

Available shifts:

• 1st Shift Friday through Monday 7:00 AM-3:00 PM (32 hours)
• 2nd Shift Wednesday through Sunday 3:00 PM-11:00 PM (40 hours)
• 2nd Shift Friday through Monday 3:00 PM-11:00 PM (32 hours)

Benefits:

• Medical, Dental, and Vision insurance
• Paid time off
• Holiday pay
• Bereavement leave
• 403 (b) retirement plan
• Long term disability
• Employee assistance program
• Basic life insurance and basic AD&D coverage at no cost to employees
• Voluntary, employee paid benefit plans: Short term disability and Supplemental life insurance and AD&D
• Referral program
• Tuition reimbursement

Job Summary

This position is responsible for the oversight of Residential Counselors in the absence of the Program Supervisor and/or Program Coordinator. Provides oversight to the weekend shift and ensures administrative supervision of the weekend residential staff and the weekend operations of the program.

Essential Functions

• Provide non-clinical leadership during shift including instruction, example, and suggestions as appropriate.
• Ensure coverage for each shift through various means: asking on-duty employees to remain, calling staff roster, etc.
• Provide adequate information exchange at end of shift with on coming supervisor or staff.
• Plan shift operations of the site including shift assignments, reporting all problems to the Program Supervisor/Coordinator.
• Assist in providing on orientation for new employees in agency's and facilities philosophy, policies and procedures.
• Participate in performance reviews for employee introductory, annual and interim evaluations
• Participate in development and training of staff to improve quality of services provided to consumers.
• Report all concerns regarding staff to Program supervisor/coordinator.
• Attend and participate in supervision.
• Coordinate the orientation of new consumers, take inventory of all personal items upon admission, and conduct introductions to staff and consumers.
• Assist consumers in planning, coordination, implementation of daily, evening, and weekend social and recreational activities.
• Participate in the development of individual service plans designed to improve the social and self care skills of program consumers.
• Attend monthly case management meetings when appropriate.
• Coordinate site meetings.
• Review all documentation generated during the shift to ensure that work is accurate, complete and finished in a timely manner.
• Monitor medication of all consumers as prescribe and document as required. Report all medication errors to Program supervisor/coordinator.
• Prepare consumer's progress reports and other reports as required.
• Execute professional daily progress notes, log book entries and other related paperwork as required.
• Respond appropriately to emergency situations and provide crisis intervention services.
• Seek clinical support from the Program Supervisor during clinical emergencies.
• Transport clients as necessary/appropriate.
• Perform job within framework of agency, site and professional standards.
• Participate in staff meetings and training programs.
• Participate in supervision on an on-going basis.
• Attend and participate in agency events.
• Adhere to agency/site policies and procedures.
• Project a positive attitude and image to consumers, family members and outside contacts.
• Use appropriate communication channels.
• Participate in achievement of agency goals and mission.
• Display motivation and interest in working creatively with people with disabilities.
• Demonstrate the ability to make sound judgements regarding the welfare of residents.
• Performs other duties or special projects as required or as assigned.

Other Functions

• Assist with employee relations counseling, unemployment, and exit interviewing.
• Attends and participates in regular supervision.
• Responds appropriately to emergency situations.
• Performs job within framework of agency, site, and professional standards.
• Participates in staff meetings and training programs.
• Attends and participates in agency events.
• Adheres to agency/site policies and procedures including HIPAA requirements.
• Cooperates and coordinates with Regional Director on all operational issues.
• Projects a positive attitude and image to staff, participants, family members, and outside contacts.
• Uses appropriate communication channels.
• Completes assignments independently and within specified time frames.
• Participates in achievement of agency objectives, goals, and mission.
• Displays motivation and interest in working creatively with people who have mental illness/disabilities.
• Demonstrates the ability to make sound judgements regarding the welfare of people served.
• Displays ability to take direction.
• Demonstrates knowledge of basic principles and methods of clinical psychology and psychiatric rehabilitation.
• Follows agency dress code.
• Adheres to supervisor's requests.
• Cooperates with other staff and exhibit positive attitude toward position and agency.
• Contributes to the growth and development of services.
• Shows initiative and demonstrate good judgement.
• Follows instructions accurately and thoroughly.
• Works as scheduled to assure coverage.
• Performs job in a safe manner.
• Reports/addresses safety concerns in a timely manner.

Qualifications

• Required Education: High School Diploma or GED
• Preferred Education: Bachelor's Degree
• Field of study: Bachelor's degree in related field or licensed RN, or Associate's Degree with two years of related work experience or High School Diploma/GED plus four years of related work and life experience.
• Work Experience: 2 to 3 years
• Certifications, Licenses, Registrations Required: Valid Driver's License, CPRP/RPRP Certification is preferred.

Knowledge, Skills and Abilities

• Ability to lead and guide staff. Flexible, willing to learn, and anticipates the needs of self and staff.
• Possess knowledge of basic principles and methods of rehabilitation.
• Knowledge of Microsoft Office products.
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
• Excellent communication and interpersonal skills.
• Ability to multitask and be flexible with regard to workload and assignments.
• Ability to exercise judgment.
• Ability to problem solve and exercise judgment.
• Knowledge of basic principles and methods of rehabilitation required.
• Motivation, interest and ability to work empathetically with people with disabilities.
• Ability to work independently required.
• Must be able to write and speak English in an understandable manner.
• Ability to handle effectively multiple tasks required.
• Ability to take direction.
• Ability to prepare meals, perform general housekeeping and maintenance duties required.
• Ability to make sound judgments regarding the health/welfare of consumer required.
• Ability and willingness to drive agency van required.
• Ability to handle and maintain confidential information required.

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