Remediation Project Manager

Title: Remediation Project Manager, Account Coordination

Duration: 12 Months contract

Location: Remote

Job description:

Education and Experience Required Minimum 4 years Project Management experience required University / College degree (BA) preferred PMI Certification is a plus

Technical Knowledge and Skills

Position requires a significant amount of phone and email correspondence, strong verbal and written communication skills required Experience in medical device industry is preferred Excellent customer service skills required.

Responsibilities:

POSITION RESPONSIBILITIES:

Project Management skills:

As primary liaison between Company and Customer Accounts, the manager will act as the primary point of contact for all communication and approvals regarding resource allocation and account scheduling

Support creation and maintenance of a Master Schedule to facilitate coordinated scheduling

Create, communicate, and manage detailed plans with Customer Accounts

Manage Resource allocations for account scheduling

Co-manage assigned Resources (provide work location, schedule, instructions, etc.)

Provide ongoing management of timelines and resource logistics (Change Management)

Where appropriate, coordinate return of affected devices to a Company location

Provide a forecast of Customer Account scheduling targets

Document account statuses, provide Quality record

Program support:

Implement various business process improvement and automation initiatives

Facilitate 3rd Party resource training

Follow-up on KPIs associated with Resource performance to correct underperforming indicators

Review / audit documentation, and support reconciliation of project records

Assure compliance of project to applicable laws, regulations and standards, good business practices, and company documented procedures

Communication skills: strong customer centric communication skills required to support project completion with minimal

Customer impact

Computer skills: proficient use of MS Excel, MS Outlook, Adobe Acrobat, and MS Word expected

Other duties as assigned by supervisor

Work environment may be an office or home setting