Job Summary:
Dexian is seeking a Release Coordinator for an opportunity with a client located in Jacksonville, FL. We seek a dedicated and detail-oriented Technical Release Coordinator to join our team. The Technical Release Coordinator will play a critical role in driving process documentation, ensuring the quality assurance of change and release evidence, and facilitating effective collaboration among team members and stakeholders. The ideal candidate will possess strong organizational skills, a keen eye for process improvement, and the ability to work closely with cross-functional teams to support successful change and release management activities.
Responsibilities:
- Develop and maintain comprehensive process documentation for change and release management activities, ensuring that all process is well-documented and easily accessible to relevant stakeholders
- Perform quality assurance (QA) reviews of change and release evidence to ensure compliance with established standards and procedures, identifying and addressing any discrepancies or issues as needed
- Collaborate with team members, including developers, testers, and operations personnel, to facilitate the successful implementation of technical changes and releases
- Function as a point of contact for change and release management activities, providing guidance and support to team members and stakeholders throughout the change lifecycle
- Contribute to the continuous improvement of change and release processes, identifying opportunities to enhance efficiency, accuracy, and overall effectiveness
- Engage with stakeholders to gather feedback and insights regarding change and release processes, leveraging this input to drive ongoing process refinement and optimization
- Maintain a strong understanding of industry best practices and emerging trends in change and release management, leveraging this knowledge to inform and enhance our internal practices
- Assist with Audit efforts when applicable
- Other duties as required
Primary Skills:
- Agile tools (Jira)
- Secondary Skill
- Tertiary Skill
Required Skills:
- Communication
- Project Management
- Attention to detail
- Problem-solving
- Risk management
- Adaptability
- Bachelor's degree in computer science, information technology, or experience in a related field
- Proven experience in change management, release management, or a related technical coordination role
- Strong attention to detail a commitment to producing high-quality process documentation, and the ability to QA change/release evidence
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.
- Knowledge of quality assurance principles and practices, with the ability to conduct thorough QA reviews of change and release evidence.
- Knowledge of the software development lifecycle
- Agile
- Horizon JIRA
- ITSM Remedy
- TeamHQ
- Release Manager
- Microsoft Excel, Word, PowerPoint, and Outlook
- Agile - Scrum Master
- and 0 years
- Technical
- Release Management
- and 0 years
- Release Support
- and 0 years
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.