Regional Dispatch Training & Quality Specialist with Security Clearance

Summary You will serve as a Regional Dispatch Training & Quality Specialist in the Emergency Management Department of COMMANDER, NAVY REGION NORTHWEST. Duties You will evaluate the situation to dispatch required medical and emergency personnel. You will answer emergency line phone calls to determine the type of emergency response. You will use multi-channel radios to dispatch emergency units to areas or relay pertinent information to responding units. Requirements Conditions of Employment Must be a US Citizen. Must be determined suitable for federal employment. Must participate in the direct deposit pay program. New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement. Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326. Males born after 12-31-59 must be registered for Selective Service. Incumbent is required to be certified as a Telecommunicator, perform NCIC/NLETS/III criminal history checks, certified in Emergency Medical Dispatch, and Training Officer (CTO and Quality Assurance. Incumbent is required to work a rotating work schedule which includes weekends and holidays. Subject to mandatory overtime and recall. Incumbent is required to successfully complete the RDC Training Program to include classroom and On - The-Job Training (OJT). Incumbent is categorized as emergency essential, (Category 5 in accordance with CNIC 3440. 17), and as such may be ordered to report to duty for extended periods under emergency conditions. Qualifications Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-08) or pay band in the federal service or equivalent experience in the private or public sector: 1) Interpreting regulations, policies, plans, directives, techniques, procedures and concepts pertaining to establishment of required training; Recommending policies to ensure workforce readiness; 2) Communicating oral and written instructions in order to partake in meetings; Developing and presenting briefs, counsel managers/supervisors on a variety of training issues; Using a wide variety of teaching techniques and tools to complete tasks; Operating of a CAD, Land Mobile Radio, 9-1-1 receiving and/or National Crime Information Center (NCIC) systems; 3) Managing the operation of a trunked radio and talk group system; Interpreting appropriate local, state, and federal regulations pertaining to emergency dispatch and radio communications; Interpreting geography and demographics of Navy Region Installations and the surrounding communities; 4) Putting into effect dispatch center policies, procedures, and publications to ensure successful daily operations; Making independent decisions during emergencies and/or communicating those decisions to higher authority; 5) Effectively self-managing the high mental and/or emotional stress due to emergencies, rigid time constraints, and emotional state of callers. NOTE: This information must be supported in your resume to be considered for the position. Additional qualification information can be found from the following Office of Personnel Management website:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: Temporary promotions may be extended up to 5 years at the discretion of management and in accordance with applicable regulations. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized. Recruitment incentives may be authorized to eligible new hires. PCS is not authorized. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following competencies: COMPUTER LITERACY
EMERGENCY DISPATCHING PROCESSES AND PROCEDURES
ORAL COMMUNICATION You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies . click apply for full job details