This position is based in the Cincinnati, Ohio area providing support to our growing Ohio market. Extensive travel required.
What you will do
Provide our guests with unique and authentic experiences that will embody friendly and professional service and extraordinary food quality in a high-quality well-maintained environment.
Some of your responsibilities will include:
- Lead, manage, and supervise the overall operations of food and beverage outlets across the Midwest region, ensuring operational excellence and adherence to company standards
- Develop strategic plans to increase profitability, efficiency, and market share in the region
- Uphold the highest standards of food safety and sanitation, and ensure all locations are in compliance with health regulations
- Recruit, train, and mentor a diverse team of managers and staff, promoting a culture of high performance, excellent customer service, and team collaboration
- Collaborate closely with chefs and culinary teams to develop innovative, seasonal menus that cater to diverse tastes and leverage local ingredients
- Oversee inventory management, including procurement of supplies, negotiation with suppliers, and cost control measures
- Address and resolve customer service issues, ensuring a high level of guest satisfaction
- Plan, organize, and oversee catering operations for special events, including corporate functions, weddings, and large-scale gatherings
- Conduct market analysis to identify trends, competitive landscape, and potential growth opportunities in the food and beverage sector
- Represent the company in regional events and foster relationships with community and industry partners
- Prepare and manage the regional budget, set financial goals, and analyze financial performance and variances
- Ensure all outlets are compliant with legal, regulatory, and company policies and procedures
- Foster an environment of continuous improvement and innovation in service and operations
What you bring to the table
- 3+ years of oversight as multi unit operator overseeing a variety of concepts
- Demonstrable skills in budgeting, forecasting, and expense management
- Ability to diplomatically handle a variety of employee and guest interactions
- Ability to regularly apply independent judgment and discretion while interpreting a variety of instructions in assessing the importance of projects and priorities
- Impeccable integrity
- Previous knowledge of systems: ProfitSage, Micros, Toast, Kronos, MS Office Suite
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, .