Position Summary
Are you a team builder, a strategic thinker and results driven? Do you pride yourself on your leadership skills? This position drives the aftermarket initiatives of parts and service departments to ensure customer satisfaction throughout the entire buying process to keep them coming back time-after-time. 4Rivers is currently seeking candidates to fill an available full-time position.
Benefits
Low Deductible Medical/Dental/Vision
401K and Roth IRA Option Available
401K Match & Profit Share
Term Life and AD&D provided. Supplemental insurance available for purchase.
Online Continual Education, including John Deere University
Tuition Reimbursement
Sponsorship with John Deere Technician Program
Paid Time Off / Volunteer Time Off
Asset Investment
4Rivers Employee Discount/ ADP LifeMart Discounts
Customized Career Path
Company Summary
Partnering with 4Rivers Equipment means becoming part of an award-winning John Deere team. With locations spanning from Fort Collins, CO to El Paso, TX, we offer the opportunity for personal and professional growth within a fun and team-oriented work environment. At 4Rivers Equipment, our mission is to enhance the lives of our customers, business partners, and employees by being "Your Working Partner."
Essential Duties
- Optimize the Parts and Service Department processes to ensure internal and external customer satisfaction, growing profitable sales, exercising disciplined expense control, attracting and retaining outstanding talent and effectively engaging department personnel.
- Encourages the creation of annual Parts and Service Department goals and budget, in alignment with the organization's financial and operational objectives.
- Develops and executes Parts and Service Department marketing plan and monitor monthly to ensure achievement of departmental goals.
- Recruits, hires, develops, and retains key talent through training and individual development plans.
- Coaching, counseling and training of members through use of Performance Reviews and Wage Reviews.
- Takes the lead in sharing best practices and implementing common processes throughout their region.
- Ensures the maintenance of the service physical plant and yard areas, mobile equipment, service vehicles, shop equipment and tooling.
- Leads the positive and professional tone within the organization, with OEMs and customers.
- Establishes training/learning paths for all parts and service personnel. Determine training programs to participate in based on training budget established in collaboration with Store Manager.
- Ensures adherence to Parts and Service Department safety program.
- Analyze parts process errors and implement corrective action.
- Ensures adherence to corporate inventory performance objectives.
- Comply with company policies and applicable governmental regulations.
- Perform other duties as assigned.
Education and Qualifications
- High School Diploma or equivalent
- General knowledge of heavy equipment technology
- Minimum 5 years' experience in a Heavy Equipment Parts Department
- Previous supervisory or management experience
- Strong communication, math, and analytical skills
- Professional appearance
- Team skills
Physical Effort:
Regional Aftermarket Managers must be capable of moving objects weighing up to 50 lbs. They must be able to move on/under agricultural equipment and agricultural sites (irregular terrain). Frequently stoop, bend, kneel, and stand for extended periods of time and must be able to operate a motor vehicle during the day and/or night.
Working Conditions:
There are times where Regional Aftermarket Managers are exposed to hazardous conditions such as electrical, mechanical, and power equipment. There is risk of exposure to dirt, dust, grease, mists, fumes, cuts, bruises, strains, loud noises, chemicals such as oils, antifreeze, battery acid, etc. To combat these potential dangers and risk hazards, Regional Aftermarket Managers must follow all safety procedures, proper equipment and warehouse safety, and PPE.
Travel:
Frequent regional travel may be necessary.
4Rivers Equipment is an equal opportunity employer. We encourage candidates with disabilities to apply and are committed to providing reasonable accommodation during the application process and throughout employment. If you require any accommodation, please let us know, and we will work with you to meet your needs.
Regular and predictable attendance and punctuality is vital. Must attend work regularly and arrive at work on time. Failure to do so detrimentally affects team morale and productivity.
For Benefits, Job Description and EEO information, please review attachments.
The pay rate is commensurate with knowledge, ability, experience, and location.
Are you ready to join the 4Rivers Equipment family? Your adventure starts here. Apply now,
and let's write the next chapter of your career together.
Ref 1640