Referral Specialist

Job Summary Under general supervision of the Office Supervisor, follows established policies and procedures; gathers and records all necessary information in the process of scheduling an office procedure and generating an office account. Demonstrates expertise with all proficiencies of a PSS 1. Responsible for obtaining and verifying demographic, confidential clinical and financial information necessary to accurately and efficiently schedule surgery and other office/hospital procedures. Pre-registers patient, verifies insurance eligibility and benefits, identifies those services that require an insurance authorization, notification and/or Precert. Recognizes and adheres to all CMS, JCAHO, and HIPAA requirements when creating a hospital account. Works directly with nurses, medical staff, ancillary departments, insurance carriers and other external professionals to assist patients with obtaining health care and financial services. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital. Required Skills High School Diploma or GED required. Approved medical terminology certification or med term course completion and 2 years of PSS1 Experience OR Graduate of Medical Assistant Program.